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New Zealand Act

Grocery Industry Competition Act 2023

The Grocery Industry Competition Act 2023 is New Zealand’s sector-specific law for the grocery industry.

In forceNew ZealandPlain-English guide14 practical checks

Plain-English explainers, not legal advice. Use the linked official source for section-level detail, and get advice for your situation.

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Quick read

  • The Grocery Industry Competition Act 2023 is a sector-specific law for New Zealand’s grocery industry.
  • Its purpose is to promote competition and efficiency in the grocery industry for the long-term benefit of consumers.

Likely relevant if

  • Large grocery retailers that may be designated as regulated grocery retailers for the grocery supply code or wholesale supply obligations
  • Food and grocery suppliers dealing with regulated grocery retailers, especially where a grocery supply code or wholesale code applies
  • Wholesale customers seeking to buy groceries for resale from a regulated grocery retailer

Check first

  • A regulated grocery retailer must comply with the grocery supply code when section 19 applies.
  • A regulated grocery retailer must consider a wholesale supply request in good faith.
  • A regulated grocery retailer must establish and implement rules, criteria and procedures for considering wholesale supply requests, and comply with ongoing duties relating to them.

What this Act does

The Grocery Industry Competition Act 2023 is a principal New Zealand Act aimed at the grocery sector. Its purpose is to promote competition and efficiency in the grocery industry for the long-term benefit of consumers.

The Act gives the Commerce Commission a broad role. That includes monitoring competition and efficiency, carrying out inquiries and reviews, acting as the sector regulator, issuing warnings and reports, making determinations, monitoring compliance and taking enforcement action.

This is not a single-rule law. It creates a wider framework that can affect supply relationships, wholesale access, dispute handling, disclosure, and enforcement. Some parts apply immediately to regulated grocery retailers. Other parts allow more detailed regulation to be added later through determinations, regulations or Orders in Council.

Practical sense check

  • Identify whether your business is a regulated grocery retailer, supplier, wholesale customer or another participant in the grocery industry
  • Check whether you trade directly with a retailer that may be designated under the Act
  • Review whether your contracts, pricing practices or dispute processes could be affected by a code, framework or disclosure standard
  • Assign responsibility for tracking Commerce Commission determinations, notices and industry reporting

Who is in scope and who is usually not

The Act does not treat all grocery businesses the same way. The clearest direct duties in the Act fall on regulated grocery retailers. Those are grocery retailers that have grocery supply code obligations under Part 2, wholesale supply obligations under Part 3, or both.

The Act also recognises group structures. In the wholesale supply part, it deals with groups, interconnected bodies, franchisees and transacting shareholders. It says the main regulated grocery retailer must take reasonable steps to ensure compliance, and it includes a defence where certain related entities reasonably rely on the main regulated grocery retailer.

Suppliers and wholesale customers are not subject to every duty in the Act. But they can still be directly affected. For example, suppliers may need to comply with a wholesale code if one applies. Wholesale customers may also have duties under a wholesale code and must comply with requirements that facilitate the operation of additional regulation.

Many smaller businesses are affected indirectly rather than as the main regulated party. That includes independent retailers, dairies and specialty stores that buy through wholesale channels, and suppliers negotiating with major supermarket groups.

Key points

  • Directly regulated most often: regulated grocery retailers
  • Sometimes directly regulated: suppliers and wholesale customers where a wholesale code or other additional regulation applies
  • Directly affected by Commission powers: grocery industry participants asked for information, statements or reports
  • Often affected in practice but not the main regulated party: independent retailers and suppliers dealing with regulated grocery retailers

Trigger points businesses should watch

The Act becomes relevant at ordinary trading moments. A business does not need to be in a court case before this law matters. It can be triggered when a wholesale customer asks for supply, when a retailer sets wholesale terms, when a supply relationship is documented, when a dispute is referred, or when the Commission asks for information.

For regulated grocery retailers, the wholesale supply part is especially practical. It deals with how wholesale requests are handled, what systems and procedures must exist, how pricing is presented, and what conduct is not allowed in trading relationships.

For suppliers and wholesale customers, the key trigger is often a change in the relationship with a regulated grocery retailer. That might be a new wholesale request, a variation or cancellation of a wholesale agreement, a dispute about supply terms, or the introduction of a wholesale code or disclosure standard.

Practical sense check

  • A wholesale customer makes a wholesale supply request
  • A regulated grocery retailer sets or updates rules, criteria or procedures for wholesale requests
  • A wholesale agreement is entered into, varied or cancelled
  • Pricing, discounts, payments or rebates are discussed or changed
  • A supplier or wholesale customer wants to refer a dispute to the dispute resolution scheme
  • The Commerce Commission issues a notice, warning or information request
  • A new determination, wholesale framework, wholesale code, disclosure standard or regulation is introduced or amended

Wholesale supply duties in practice

Part 3 sets out the main framework for wholesale supply of groceries. It starts with the purpose and principles for that part, then imposes duties on regulated grocery retailers about facilitating commercial agreements for wholesale supply.

The Act says a wholesale customer may make a wholesale supply request. A regulated grocery retailer must consider that request in good faith. That is one of the clearest practical duties in the Act.

The Act also requires a regulated grocery retailer to establish and implement rules, criteria and procedures for considering wholesale supply requests. It must also comply with ongoing duties relating to those rules, criteria and procedures.

In addition, a regulated grocery retailer must establish and implement standard terms and conditions and principles for wholesale supply, and comply with ongoing duties relating to them. The Act also requires notification to the Commission of a wholesale supply request, and notification of variation or cancellation in the circumstances covered by the Act.

Transparency is another major theme. A regulated grocery retailer must ensure transparency of wholesale agreements and transparent pricing under wholesale agreements. It must also put in place systems and processes for wholesale supply.

The Act goes further by requiring a regulated grocery retailer to ensure that its wholesale agreements and conduct do not hinder or obstruct trading relationships. It also says a regulated grocery retailer must not engage in certain conduct relating to supplier discounts, payments or rebates.

Key points

  • Consider wholesale supply requests in good faith
  • Have documented rules, criteria and procedures for handling requests
  • Use standard terms, conditions and principles for wholesale supply
  • Notify the Commission where the Act requires notice of requests, variations or cancellations
  • Make wholesale agreements and pricing transparent
  • Maintain systems and processes for wholesale supply
  • Avoid agreements or conduct that hinder or obstruct trading relationships
  • Avoid prohibited conduct relating to supplier discounts, payments or rebates

Codes, frameworks and extra regulation

The Act creates more than one regulatory layer. Part 2 deals with the grocery supply code. Section 19 is the obligation to comply with that code. The Act also allows the Commission to make determinations for the purposes of Part 2, including the grocery supply code, and the code may extend to related parties of regulated grocery retailers.

Part 3 allows additional regulation for wholesale supply. The Commission may make determinations requiring one or more regulated grocery retailers to establish, implement and maintain a wholesale framework. It may also set out a grocery wholesale industry participation code, called the wholesale code.

The wholesale code is important because it can impose duties not only on regulated grocery retailers, but also on wholesale customers. The Act also states that regulated grocery retailers and suppliers must comply with the wholesale code, if one applies.

Additional regulation can be developed in different ways. The Commission may carry out an inquiry into whether additional regulation should apply and what kind would be most cost-effective. The Minister can require an inquiry in writing, and the Commission can also start one on its own initiative.

After an inquiry, the Commission must prepare a report, publish a draft for comment, finalise the report, give it to the Minister and later publish it. The Minister must have regard to recommendations and publish the Government’s response. The Act also allows some additional regulation to be imposed by Order in Council, including non-discriminatory terms and specified access terms regulation.

Because of this structure, businesses should not assume the compliance position will stay static. A business may move from being affected only indirectly to having direct obligations under a code, framework or other additional regulation.

Disputes and the approved scheme

The Act includes a dispute resolution framework for certain disputes involving suppliers or wholesale customers. A supplier or wholesale customer may refer certain disputes to a dispute resolution scheme. The classes of eligible disputes can also be prescribed by regulations.

Once a dispute is referred, other proceedings are stayed unless a court or tribunal orders otherwise. Regulated grocery retailers must comply with the rules of the dispute resolution scheme, and the District Court may order compliance with those rules.

The Act also says parties may not contract out of the dispute resolution scheme. Binding decisions must be made in accordance with principles of law, and there are provisions dealing with enforcement of settlement agreements, enforcement of binding decisions, appeals and preliminary points of law.

Schedule 2 sets out what the rules of an approved scheme must cover. Those rules must explain how disputes are referred, what processes are offered, and include at least one determinative process that results in a binding decision.

The rules must also support natural justice, low formality and technicality, confidentiality, and compliance with reasonable requests for submissions, documents or other information. The schedule states that disputes must be resolved within 25 working days after referral, unless the parties agree to more time or more time is allowed under the scheme.

Practical sense check

  • Check whether your dispute is one that can be referred under the scheme
  • Gather the contract, correspondence, pricing records and a clear chronology early
  • Review the scheme rules for deadlines, confidentiality and process steps
  • Prepare to respond to requests for submissions, documents or other information
  • Plan for the possibility of a binding decision if the dispute is not resolved informally

Commerce Commission powers, notices and records

The Commerce Commission has a central role under this Act. It can monitor compliance, investigate conduct, issue warnings, make determinations, carry out inquiries and take enforcement action.

For compliance monitoring, the Act allows the Commission to require information from participants. That can include a written statement about whether a participant has complied with a duty, an auditor or assurance practitioner report, enough information to determine compliance, and a director-signed certificate confirming the truth and accuracy of information provided.

The Act also applies investigation and information-gathering powers. The Commission may investigate how effectively and efficiently participants facilitate supply, examine activities and financial matters over the previous 7 years, and require documents, information, forecasts, forward plans, answers to questions and expert opinions.

The Act creates offences relating to some investigation and information-gathering powers. Businesses should take any formal request seriously and make sure records are complete, accurate and preserved.

The Act also gives the Commission power to issue corrective notices and to require a warning to be disclosed. A disclosure notice can require a warning to be prominently displayed on websites or included in specified documents or communications. Before using these powers, the Commission must follow procedural steps, including written notice and an opportunity to make submissions and be heard.

Documents to keep in order

  • Keep supply agreements, wholesale agreements, requests, pricing records and rebate records organised
  • Use a clear internal process for responding to Commission notices and information requests
  • Check the accuracy of any statement, report or certificate before it is provided
  • Make sure directors understand the significance of signing compliance certificates
  • Preserve records that may be relevant to past and current supply arrangements
  • Train staff not to provide false or misleading information

Enforcement and penalties

The Act provides a civil enforcement regime. Available remedies include pecuniary penalty orders, declarations of contravention, compensatory orders, orders varying or cancelling contracts, and injunctions.

The High Court may make a pecuniary penalty order on the Commission’s application if a person has contravened a civil liability provision, attempted to contravene one, or been involved in a contravention.

The Act identifies the civil liability provisions.

They include section 19 on the grocery supply code, sections 35 to 47 on facilitating commercial agreements for wholesale supply, sections 69, 71 and 72(3) on wholesale frameworks, section 76 on the wholesale code, section 86 on non-discriminatory terms or specified access terms regulation, section 118 on corrective notices, section 121 on disclosure of warning, section 188 on specified exemption conditions for collective negotiation, and section 190 on disclosure standards.

The Act uses four penalty tiers. The maximum penalty depends on which provision has been breached and which tier applies. Because the penalty structure is provision-specific, businesses should not assume one maximum figure applies across the whole Act.

Separate from civil liability, the Act also creates offences relating to some investigation and information-gathering powers. That means a business can face both operational disruption and legal exposure if it mishandles a Commission process.

Dates and status

The Act received Royal assent on 26 June 2023. It generally came into force on the 14th day after Royal assent, which was 10 July 2023.

Section 19, which is the obligation to comply with the grocery supply code, had a separate commencement rule. It was brought into force on 28 September 2023 by the Grocery Industry Competition Act Commencement Order 2023.

Before acting, businesses should check whether any later determinations, regulations, Orders in Council, disclosure standards, approved scheme rules or amendments have changed the practical compliance position since those commencement dates.

Practical sense check

  • Check whether your business has been designated, or deals with a retailer that has been designated, under Part 2 or Part 3
  • Check whether a grocery supply code, wholesale framework, wholesale code or disclosure standard currently applies to your situation
  • Check whether any regulations or Orders in Council affect wholesale access or dispute eligibility
  • Check whether your contracts have been varied or renewed in a way that affects the Fair Trading Act transition rules

Common questions

What is the main purpose of the Grocery Industry Competition Act 2023?

Its purpose is to promote competition and efficiency in the grocery industry for the long-term benefit of consumers in New Zealand.

Does this Act apply directly to every grocery business?

No. The strongest direct duties fall on regulated grocery retailers. Some duties can also apply to suppliers, wholesale customers, participants responding to Commerce Commission powers, and parties covered by additional regulation such as a wholesale code.

What is a wholesale supply request?

The Act says a wholesale customer may make a wholesale supply request. A regulated grocery retailer must consider that request in good faith.

Can suppliers and wholesale customers use a dispute scheme?

Yes. The Act allows suppliers or wholesale customers to refer certain disputes to a dispute resolution scheme. The classes of eligible disputes can also be prescribed by regulations.

Can the Commerce Commission require information from businesses?

Yes. The Act gives the Commission monitoring, investigation and information-gathering powers. Depending on the situation, a participant may have to provide statements, reports, documents, information, answers, forecasts or plans.

Are there penalties for non-compliance?

Yes. The Act provides civil liability remedies, including pecuniary penalties, declarations, compensation, contract variation or cancellation, and injunctions. The maximum penalty depends on which provision is breached and which penalty tier applies.

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