Consumer Law
Check how your prices appear before customers do
Legal review of pricing displays for New Zealand businesses, including websites, menus and promotions with practical consumer law feedback.
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What's included
Where this pricing display review can help
A broader fixed-fee review of customer-facing pricing materials, with legal feedback on common transparency and promotion risk points.
- Review of pricing displays across website, in-store, menu or promotional materials
- Written legal feedback on pricing transparency issues
- Recommendations for clearer customer-facing price presentation
- Comments on discounts, surcharges and promotional wording
- Follow-up consultation to discuss key findings
Project
Pricing Display Review
Status
CompletePrepared by
Alex Solo
Senior Lawyer

FAQs
Frequently asked questions
Unsure about how we work? We have gathered the most common questions for your convenience.
This is often useful for businesses that advertise prices in more than one place or run regular offers, such as ecommerce stores, restaurants, hospitality operators, gyms, service businesses and brands using digital campaigns. It can also be worthwhile if you are changing your pricing model, introducing add-on fees, running a sale, or updating website checkout flows. The review is aimed at what customers actually see, so it is particularly relevant where pricing appears across menus, landing pages, ads, booking pages or point-of-sale materials.
We usually look for things like headline prices that may not match the final payable amount, unclear conditions attached to discounts, strike-through pricing that could create the wrong impression, surcharge disclosures, bundled offers, and promotional wording that leaves out important limits. We also consider whether disclaimers are doing too much work after the main message has already been set. In many cases, the legal issue is the combined impression created by the pricing display rather than one isolated phrase.
We can flag where a promotion may raise permit or structural issues, especially if the pricing display is tied to a giveaway, competition or prize-based offer. Permit requirements can vary depending on where and how the promotion runs, and the terms need to reflect the actual promotion mechanics and prize structure. That means a quick answer is not always possible from the headline ad alone. This review can identify the issue, but permit applications and broader promotion setup are outside the fixed-fee unless we agree that scope with you upfront.
No. This service is a legal review and recommendation service, not a technical implementation or design service. We can explain the legal concerns with the pricing presentation you provide and suggest changes to wording, structure or disclosure, but your internal team, web developer, agency or platform provider would usually make the actual updates. That distinction matters because the final customer experience can depend on layout, timing, and how pricing information is shown in practice across different channels.
After the review, you will have a clearer picture of which pricing statements or displays are lower risk, which ones may need changes, and which points need further legal attention. We discuss the findings with you and explain the practical next steps, such as revising sale wording, improving surcharge disclosure, or aligning website and in-store pricing. If you want us to assist with additional documents or a wider campaign review, that would usually be scoped separately from this service.
Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.
Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!
Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.
Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Pricing Display Review service, pricing starts from $900.00.
After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.
We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.
Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.
They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.
Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.
Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.
From quote to delivery in three simple steps
Getting quality legal help for your business has never been easier or more affordable.
Get a free quote
Our legally trained consultants will prepare a fixed-fee quote for you.
Accept online
Accept your fixed-fee quote and e-sign our engagement letter.
Speak with a lawyer
Our expert lawyers will talk you through your project via phone, video call or whatever suits.
Get a free quote
Our legally trained consultants will prepare a fixed-fee quote for you.
Accept online
Accept your fixed-fee quote and e-sign our engagement letter.
Speak with a lawyer
Our expert lawyers will talk you through your project via phone, video call or whatever suits.
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