Consumer Law
Check how your prices appear before customers do
Legal review of pricing displays for New Zealand businesses, including websites, menus and promotions with practical consumer law feedback.
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What's included
Where this pricing display review can help
A broader fixed-fee review of customer-facing pricing materials, with legal feedback on common transparency and promotion risk points.
What's included
- Review of pricing displays across website, in-store, menu or promotional materials
- Written legal feedback on pricing transparency issues
- Recommendations for clearer customer-facing price presentation
- Comments on discounts, surcharges and promotional wording
- Follow-up consultation to discuss key findings
Project
Pricing Display Review
Status
CompletePrepared by
Alex Solo
Senior Lawyer (Australia)

FAQs
Frequently asked questions
Unsure about how we work? We have gathered the most common questions for your convenience.
This is often useful for businesses that advertise prices in more than one place or run regular offers, such as ecommerce stores, restaurants, hospitality operators, gyms, service businesses and brands using digital campaigns. It can also be worthwhile if you are changing your pricing model, introducing add-on fees, running a sale, or updating website checkout flows. The review is aimed at what customers actually see, so it is particularly relevant where pricing appears across menus, landing pages, ads, booking pages or point-of-sale materials.
We usually look for things like headline prices that may not match the final payable amount, unclear conditions attached to discounts, strike-through pricing that could create the wrong impression, surcharge disclosures, bundled offers, and promotional wording that leaves out important limits. We also consider whether disclaimers are doing too much work after the main message has already been set. In many cases, the legal issue is the combined impression created by the pricing display rather than one isolated phrase.
We can flag where a promotion may raise permit or structural issues, especially if the pricing display is tied to a giveaway, competition or prize-based offer. Permit requirements can vary depending on where and how the promotion runs, and the terms need to reflect the actual promotion mechanics and prize structure. That means a quick answer is not always possible from the headline ad alone. This review can identify the issue, but permit applications and broader promotion setup are outside the fixed-fee unless we agree that scope with you upfront.
No. This service is a legal review and recommendation service, not a technical implementation or design service. We can explain the legal concerns with the pricing presentation you provide and suggest changes to wording, structure or disclosure, but your internal team, web developer, agency or platform provider would usually make the actual updates. That distinction matters because the final customer experience can depend on layout, timing, and how pricing information is shown in practice across different channels.
After the review, you will have a clearer picture of which pricing statements or displays are lower risk, which ones may need changes, and which points need further legal attention. We discuss the findings with you and explain the practical next steps, such as revising sale wording, improving surcharge disclosure, or aligning website and in-store pricing. If you want us to assist with additional documents or a wider campaign review, that would usually be scoped separately from this service.
Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.
Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.
Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.
Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Pricing Display Review service, pricing starts from $900.00.
After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.
We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.
Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.
Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.
From quote to delivery in three simple steps
Getting quality legal help for your business has never been easier or more affordable.
Get a free quote
Our legally trained consultants will prepare a fixed-fee quote for you.
Accept online
Accept your fixed-fee quote and e-sign our engagement letter.
Speak with our legal team
Our Australian-qualified lawyers will talk you through your project via phone, video call or whatever suits.
Get a free quote
Our legally trained consultants will prepare a fixed-fee quote for you.
Accept online
Accept your fixed-fee quote and e-sign our engagement letter.
Speak with our legal team
Our Australian-qualified lawyers will talk you through your project via phone, video call or whatever suits.
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