Set clear behaviour standards for students in your education business

Enrolment terms and a code of conduct usually do different jobs. Enrolment terms tend to deal with payment, access, cancellations and course rules at a contract level, while a code of conduct sets behavioural expectations for students across classes, forums, live sessions, messaging channels and other interactions. If those standards are unclear, it can be harder to respond consistently to harassment, disruptive conduct, misuse of materials or unsafe behaviour. A separate code can also help your team explain expectations in a student-facing way rather than relying only on legal terms buried in enrolment documents.

That depends on how your courses operate, but common sections include respectful behaviour, attendance expectations, online classroom etiquette, use of chat or forum tools, bullying and harassment, academic honesty, misuse of course content, privacy-related expectations, complaint or reporting pathways, and what may happen if the code is breached. Some businesses also need wording around recordings, group work, community spaces or contact between students and staff outside formal sessions. The right drafting depends on your actual data flows, including what you collect, why you use it and who receives it, especially where student interactions happen on digital platforms.

We usually need a practical picture of your course delivery rather than just a broad description of the business. That can include whether teaching is live or pre-recorded, whether students interact in forums or private groups, whether minors are involved, how complaints are handled, what conduct issues have come up before, and whether third-party platforms are used. The factual setup matters because a code that works for a self-paced online course may be too thin for a cohort-based programme with live sessions, community features and frequent staff contact.

It can be. Many templates are written at a very general level and do not reflect the actual pressure points in an education business. For example, they may say little about online behaviour, student-to-student interactions, digital communications, access to course communities, or how breaches are escalated internally. A template also may not line up with your enrolment terms, privacy wording or internal processes. This service We will make the key issues clear so you can decide what to do next. if the document is not followed in practice or the underlying business processes are inconsistent.

Timing depends on the complexity of your course model and how much customisation is needed, especially if your business has multiple delivery channels or recurring conduct issues to address. After you provide the relevant background information, we draft the code and then work through any agreed amendments within the included revision round. The If extra support is needed, we will explain it upfront and quote it separately before you proceed. It does not include ongoing representation, technical implementation, security remediation, dispute representation or ongoing HR management, all of which would need separate scope if required.

Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!

Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Student Code Of Conduct service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.

Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.

They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.

Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.

Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.