Master Services Agreementwith expert lawyers

Master Service Agreements typically include clauses covering:

• Statements of Work and how they are created
• Payment and late payment
• Scope of services
• Liability protections
• Intellectual property ownership
• Confidentiality
• Term and termination
• IT-specific clauses, such as hosting, acceptance testing, bug fixes and service levels

For service providers, a well-drafted Master Services Agreement (MSA) can help secure revenue streams and limit liability. For customers, a robust MSA can help ensure you receive the right services at the right time. It can also give you recourse if your service provider does not perform to the required standard.

Submit an enquiry through this page or click the ‘get started’ button on our website. After you submit your enquiry, one of our legal consultants will review it within 1 business day and get in touch to better understand what you need.

Your legal consultant will then send you an email with more information about the services you need, along with a fixed-fee quote setting out the costs, scope of the service, and timing. If you're happy with the scope, you can accept and sign our engagement letter online.

Once you've formally accepted, we'll connect you with a specialist lawyer who will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Our legal team is made up of experienced commercial lawyers with strong backgrounds in contracts, privacy, employment, intellectual property, corporate, and general business law. For Sprintlaw NZ, legal services are provided by Australian- and UK-qualified lawyers who are familiar with the New Zealand legal requirements relevant to the business matters we support.