Get a data processing addendum that fits your marketplace model

The main risk is usually not the label of the document, but the number of parties involved and the way information moves between them. A marketplace may collect account data from buyers, pass order details to sellers, rely on payment or logistics providers, and use separate tools for support, analytics or messaging. A generic addendum often assumes a simpler two-party arrangement. Marketplace drafting needs to reflect who is doing what with personal information, what each party is allowed to do, and where the contract may otherwise leave responsibility unclear.

It commonly deals with the parties' roles in relation to personal information, the categories of data involved, the permitted processing activities, confidentiality obligations, use of subprocessors, security-related commitments, assistance with privacy requests, incident notification points, overseas handling issues and what happens to data when the arrangement ends. For a marketplace, the wording may also need to account for seller access, platform tools, integrations and support functions. The right drafting The document needs to line up with your actual privacy practices, including how information moves through the business. across the platform, not just on a standard template structure.

We usually need a practical picture of how the marketplace works, including who your users are, what personal information is collected, which third parties receive or process it, and what your current customer, seller or supplier contracts already say. It also helps to know whether information is stored or accessed outside New Zealand, whether sellers can export data, and whether support, analytics or payment tools sit in the middle. The document needs to line up with your actual privacy practices, including how information moves through the business, so operational detail matters as much as contract labels.

You can start with a template for reference, but relying on one without checking fit can create gaps. Many templates assume a straightforward vendor relationship, while marketplaces often involve platform participants, optional integrations, layered service providers and mixed data access rights. A template may also use concepts that do not line up neatly with your existing contracts or your New Zealand-facing privacy position. Tailored drafting can help assess and reduce risk, but We will make the key issues clear so you can decide what to do next. because compliance also depends on how the platform actually operates after the document is signed.

No. This service is intentionally narrower than a broad privacy advisory engagement. It covers the drafting of the addendum, review of relevant data practices and contract context, and practical comments on how the document may be rolled out. It does not include a full privacy audit, technical implementation, security remediation, regulator engagement, dispute representation or ongoing compliance management. If your marketplace also needs a privacy policy, internal privacy process work or a wider contract suite review, those items can be scoped separately.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Marketplace Data Processing Addendum service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.