Get your privacy records into a form your business can actually use

This is commonly useful for businesses that handle personal information across multiple systems, teams or service providers and want a clearer internal record of what is happening. That can include software businesses, online retailers, healthcare-related services, agencies and growing companies with more than one customer or staff data flow. It is especially helpful where privacy obligations are becoming more visible in procurement, client due diligence or internal governance. The more moving parts your data handling has, the more valuable a usable record tends to be.

They document how your business handles personal information in practice. That can include what categories of information you collect, why you collect it, where it comes from, who can access it, which service providers receive it, how long it is kept, and what business functions it supports. In many businesses, those details sit across forms, software tools, onboarding steps and internal habits rather than one central source. The records bring that information together in a structured way so your privacy position is easier to explain and maintain.

A template can help with headings, but it usually cannot tell you what your business is actually doing with information. The right drafting and advice depend on how your business collects, uses and shares information in practice. For example, a SaaS company, clinic and marketing agency may all hold personal information, but their data flows, vendor arrangements and risk points are very different. A tailored record is more useful because it reflects your actual systems and workflows, rather than forcing your operations into generic wording that may not fit.

Yes. In privacy work, the legal position often depends on what the business actually does, not just what the document says. If staff collect extra information, use a tool differently from the stated process, or share data in ways that are not captured in the record, the document can quickly become inaccurate. That is why this service looks at practical data handling as well as the written output. The records should reflect reality closely enough to be useful, and they need updating when your practices change.

Once the records are delivered, the next step is usually to check whether any internal processes, notices or responsibilities should be tightened so the records stay accurate over time. Many businesses also nominate an internal owner for updates when a new product, vendor, workflow or marketing channel is introduced. The template included with this service helps with future maintenance, but keeping the records current remains your responsibility. If later changes are substantial, you may want a further legal review to keep the documentation aligned with practice.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Records Of Processing Activities Pack service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.