Set the rules users agree to in your mobile app

Mobile apps often involve different user behaviour, device permissions, account flows and feature sets from a standard website. For example, your app may rely on logins, push notifications, user-generated content, subscriptions, location tools or app store distribution. Those issues can affect what the terms need to say about access, acceptable use, service changes, suspension and liability. A generic website template may miss those points or describe the service inaccurately, which can create avoidable gaps between the legal wording and the actual app experience.

The terms commonly cover who can use the app, account registration rules, acceptable use, intellectual property, user content, payment or subscription wording, cancellation settings, service availability, updates, suspension or termination rights, disclaimers and limits on liability. If your app includes purchases, community features or third-party integrations, those may need extra attention. Privacy-related wording can also appear where it overlaps with the user contract, although a separate privacy policy may still be needed depending on how the app collects, uses and shares information.

Helpful information includes what the app does, who the users are, whether access is free or paid, how users sign up, what content they can upload, whether there are subscriptions or in-app purchases, and whether third-party tools are involved. We also need to understand what data the app collects and how that information moves through the product, because the right drafting and advice depend on For Mobile App Terms Conditions, the wording should follow your real information flows. For Mobile App Terms Conditions, collection points and disclosure practices shape the drafting. information. That practical detail shapes the legal wording far better than a generic template can.

This page is for the app terms and conditions themselves. If your app needs a separate privacy policy, that can be discussed as additional work or as part of a broader document set where appropriate. The fixed-fee here does not include technical implementation, app store submission support, security remediation or ongoing representation after launch. If you need help mapping how the terms and privacy documents should work together, we can explain the next steps and whether another service would be a better fit.

Timing depends on the complexity of the app and how settled your product features are. A simple app with straightforward access rules is usually quicker than a product with subscriptions, user uploads, community features or multiple payment flows. Once engaged, we review your instructions and any existing terms, then prepare or review the document and flag any points that need clarification. If the app is still changing during drafting, that can affect timing because the legal wording needs to stay aligned with the live product model.

Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!

Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Mobile App Terms Conditions service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.

Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.

They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.

Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.

Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.