Launch your NZ online business with the key legal pieces in place

Common issues include unclear website terms, missing or generic privacy wording, customer-facing promises that do not match internal processes, and online sales terms that leave gaps around payments, cancellations, delivery or account use. Businesses also often need help checking whether their site disclosures match how they actually operate. This service addresses those front-end legal issues with drafting and advice. It helps you assess and reduce risk, but it gives you practical support while recognising that some outcomes depend on third parties in every scenario because the legal position depends on your real business practices and site setup.

This is usually the better fit when your website is live or close to launch and you need more than one legal issue dealt with at the same time. For example, many online businesses need website terms, privacy wording and advice on how customer sales, refunds, promotions or sign-up flows are presented. Handling those issues together can be more useful than buying one document in isolation, because the wording across your site should work consistently. It is a broader service than a document-only job, but it is still limited to the inclusions listed on this page.

It is commonly used by ecommerce stores, subscription businesses, digital service providers, app-based businesses, online educators, creators and other businesses selling or interacting with customers online in New Zealand. If your business has a website, collects personal information, accepts orders or enquiries, or promotes offers digitally, this service may be relevant. The exact legal work depends on what your business actually does online, including how it collects, uses and shares information, and how customers move through your checkout, sign-up or enquiry process.

The documents are prepared around your business model and website activities rather than pulled straight from a generic free form. That matters because privacy wording and website terms should reflect what your business actually offers, how customers interact with the site, and what information you collect from them. A template can miss important details such as subscriptions, digital content, user accounts, promotions or third-party tools. The legal drafting should follow your actual information-handling process, rather than relying on generic privacy wording. in practice.

The fixed-fee includes the listed lawyer consultation, website terms, privacy policy, review of your business structure and compliance needs, advice on ecommerce consumer law obligations, and email support for implementation questions. Work outside that scope may need a separate quote. That can include If your matter needs more support, we will make that clear before any additional work begins. If additional work is needed, your lawyer can explain the next step before anything further is done.

Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!

Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Online Business Bundle service, pricing starts from $1,200.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.

Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.

They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.

Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.

Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.