Set the ground rules for your online course

Important details include whether the course is live, self-paced or mixed, whether learners pay once or on a recurring basis, how long access lasts, whether there is a private group or forum, and whether you provide certificates, coaching or downloadable resources. It also matters whether your audience is mainly consumers or business customers, and whether you sell only in New Zealand or more widely. Those practical points shape the wording, especially around refunds, access rights, conduct rules and content licensing.

Not automatically. Online course terms can refer to privacy, platform use and related policies, but this service is for the course terms document itself. If you also need a privacy policy, website terms, community rules or other supporting documents, those are usually handled as separate pieces of work. That distinction matters because course terms deal mainly with the learner contract, while privacy and broader compliance issues may require additional drafting depending on how your business collects and uses information.

Once engaged, we will gather the key details about your course offer, platform setup and sales model, then draft the terms based on those instructions. Timing depends on how quickly we receive the information needed and whether your offer has extra moving parts such as memberships, live cohorts or bundled digital resources. After the draft is prepared, you can review it and raise any practical points that need adjusting. Ongoing representation, platform implementation and future updates are outside this fixed-fee unless separately arranged.

Online course terms give you a clear set of rules for enrolment, payment, access and use of your materials. For course businesses, that often means spelling out whether content is self-paced or live, whether access is time-limited, what happens if a learner misses a session, and whether materials can be downloaded or shared. Without those points being clearly covered, disputes can arise around refunds, logins, recordings, community behaviour or reuse of your course content. The document helps set expectations before a learner buys.

The document commonly deals with pricing, payment timing, refunds or cancellations, access periods, login rules, account sharing restrictions, intellectual property in videos and worksheets, acceptable behaviour in live sessions or communities, and disclaimers around educational content. If your offer includes subscriptions, bonus calls, downloadable resources or replay access, those details can also be addressed. The aim is to match the terms to how the course is actually sold and delivered, rather than relying on broad website wording that misses course-specific issues.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Online Course Terms And Conditions service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.