Set the rules for paid or free webinars, workshops and live sessions

Live and scheduled events create issues that general website terms often do not deal with properly. For example, you may need rules on registration, payment timing, attendee access, rescheduling, minimum numbers, participant conduct, use of chat functions, replay availability and whether a session will be recorded. If materials are provided before or after the event, content-use restrictions may also matter. A dedicated terms document helps put those event-specific rules in one place rather than relying on scattered wording across checkout pages, emails and platform notices.

The document usually covers who can attend, how bookings are confirmed, payment and refund settings, cancellation and rescheduling rules, access windows, technical requirements, participant behaviour, recording permissions, ownership of slides and materials, limits on sharing content, disclaimers around educational information and liability wording. Privacy points may also be built in where attendee information is collected during registration or through the event platform. The exact clauses depend on whether the offer is live, recorded, one-off, multi-session, free, paid or bundled with other products.

Important details include whether the event is free or paid, whether attendees are consumers or businesses, how sign-up works, whether sessions are recorded, if replays are sold later, whether materials can be downloaded, and whether participants can ask questions or interact with each other. How you collect, use and disclose information will shape both the drafting and the advice. through registration forms, event platforms and follow-up communications. The factual setup matters just as much as the wording on the page.

A template may be useful for orientation, but it often misses the operational details that decide whether the wording works for your business. However, it often misses the commercial details that cause friction later. For example, a generic document may not clearly address late cancellations, access links being shared, attendee misconduct in live sessions, ownership of workshop outputs, or whether recordings can be reused for future sales. It may also fail to match your actual checkout flow or privacy wording. A tailored document is more useful when your events form part of a broader course business, membership offer or recurring training model.

We usually need a copy of any current terms, your registration or checkout wording, details of the event format, and information about payments, refunds, recordings and platform use. It also helps to know whether the sessions are educational, coaching-based, community-led or delivered with guest presenters. Once we have the relevant information, we can review or draft the terms and provide the next version for your consideration. Timing depends on the complexity of the offer and whether there are related documents that also need attention.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Webinar And Workshop Terms service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.