Review your AI vendor terms before risk gets baked in

It is usually worth getting this review before signing with a new AI provider, renewing a contract, expanding an existing tool into more teams, or allowing staff to upload customer, employee or confidential business information into the system. Businesses also seek this review when procurement has moved quickly and legal terms were accepted on a click-through basis. The point is to identify where the vendor documents, your internal use case and your actual data flows do not line up, because that mismatch is often where the real legal risk sits.

We typically review the main vendor agreement or online terms, privacy and data processing wording, confidentiality terms, IP ownership and licence positions, liability caps, subcontracting or third-party provider clauses, and any rights the vendor claims over inputs or outputs. We also consider how the AI tool is being used in practice, such as whether staff are entering personal information, client material, source content or commercially sensitive prompts. The legal position depends heavily on the documents you agreed to and the way your business handles information day to day.

AI tools often create extra issues that do not arise, or do not arise in the same way, with ordinary software. For example, you may need to look more closely at how prompts and outputs are used, whether the vendor can retain or train on submitted material, how automated outputs are reviewed internally, and whether staff are relying on the tool in customer-facing or employment-related decisions. Those issues can affect privacy, confidentiality, IP and internal governance. That is why an AI vendor review usually needs more context than a standard SaaS contract check.

We usually need the vendor contract or online terms, any privacy or data processing documents, and a practical explanation of how the tool will be used in your business. Helpful details include what information will be uploaded, which teams will use it, whether outputs are customer-facing, and whether the vendor sits inside a broader workflow with other systems or subcontractors. If there are internal policies on AI use, privacy, procurement or security, those can also help. The more accurately the documents reflect the factual context, the more useful the review will be.

No. This service You will get a clear view of the legal issues and the next steps that matter. Vendor compliance depends on more than the contract wording alone. It can turn on what the supplier actually does in practice, how your business configures and uses the tool, what information is entered, and whether internal controls are followed consistently. We can identify legal concerns, gaps and negotiation points within the stated scope, but we are not certifying the vendor, managing the whole implementation, or providing technical security remediation.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the AI Vendor Risk Review service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.