Review your AI vendor terms before risk gets baked in

It is usually worth getting this review before signing with a new AI provider, renewing a contract, expanding an existing tool into more teams, or allowing staff to upload customer, employee or confidential business information into the system. Businesses also seek this review when procurement has moved quickly and legal terms were accepted on a click-through basis. The point is to identify where the vendor documents, your internal use case and your actual data flows do not line up, because that mismatch is often where the real legal risk sits.

We typically review the main vendor agreement or online terms, privacy and data processing wording, confidentiality terms, IP ownership and licence positions, liability caps, subcontracting or third-party provider clauses, and any rights the vendor claims over inputs or outputs. We also consider how the AI tool is being used in practice, such as whether staff are entering personal information, client material, source content or commercially sensitive prompts. The legal position depends heavily on the documents you agreed to and the way your business handles information day to day.

AI tools often create extra issues that do not arise, or do not arise in the same way, with ordinary software. For example, you may need to look more closely at how prompts and outputs are used, whether the vendor can retain or train on submitted material, how automated outputs are reviewed internally, and whether staff are relying on the tool in customer-facing or employment-related decisions. Those issues can affect privacy, confidentiality, IP and internal governance. That is why an AI vendor review usually needs more context than a standard SaaS contract check.

We usually need the vendor contract or online terms, any privacy or data processing documents, and a practical explanation of how the tool will be used in your business. Helpful details include what information will be uploaded, which teams will use it, whether outputs are customer-facing, and whether the vendor sits inside a broader workflow with other systems or subcontractors. If there are internal policies on AI use, privacy, procurement or security, those can also help. The more accurately the documents reflect the factual context, the more useful the review will be.

No. This service You will get a clear view of the legal issues and the next steps that matter. Vendor compliance depends on more than the contract wording alone. It can turn on what the supplier actually does in practice, how your business configures and uses the tool, what information is entered, and whether internal controls are followed consistently. We can identify legal concerns, gaps and negotiation points within the stated scope, but we are not certifying the vendor, managing the whole implementation, or providing technical security remediation.

Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!

Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the AI Vendor Risk Review service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.

Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.

They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.

Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.

Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.