Review your spam law risks before campaigns go further

This is often useful when your business is sending regular promotional emails or texts, using automated marketing tools, buying or importing contact lists, or changing the way customers sign up to receive updates. It can also be helpful before a major campaign launch or after an internal concern about consent records or unsubscribe functions. A review is not limited to one message. It looks at the wider process behind your marketing activity, because risk often comes from how messages are sent and tracked over time, not just from the wording of a single campaign.

A lot of issues sit in the background systems rather than the marketing copy itself. Common examples include unclear consent language at sign-up, poor records showing when permission was obtained, unsubscribe links that are hard to use, and customer databases that mix transactional and promotional contacts without clear rules. We also often see risk where third-party platforms or agencies are involved, because the legal position can depend on For Spam Compliance Review, the wording should follow your real information flows. For Spam Compliance Review, collection points and disclosure practices shape the drafting. information. The review highlights these pressure points and explains what to fix first.

No. Spam law issues can arise across different types of commercial electronic messages, including email, text and similar direct marketing communications. The review is useful if your business promotes products or services through more than one channel, especially where the same customer data is reused across systems. We can look at sample messages and the surrounding workflow, such as sign-up forms, consent wording and unsubscribe handling. That broader view matters because a compliant-looking message can still create risk if the underlying permission process is weak.

Timing depends on how many systems, message types and sign-up pathways are involved. Once you provide the relevant materials, such as sample campaigns, consent wording, sign-up screens and information about your marketing tools, the review is usually completed within 1 to 2 weeks. If your setup involves multiple brands, agencies or customer databases, it may take longer. At the start, we can let you know what information is most useful so the review can move efficiently and focus on the areas most likely to affect compliance risk.

Yes, but it is important to understand the difference between a compliance review and dispute or enforcement support. This service can help assess your current practices, identify where the concern may have arisen, and clarify what changes may be sensible. It does not include ongoing representation or managing the whole response to a regulator or formal complaint. If you have already received a notice, warning or request for information, let us know early. We can then confirm whether this review is the right starting point or whether separate advice is needed.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Spam Compliance Review service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.