Review your spam law risks before campaigns go further

This is often useful when your business is sending regular promotional emails or texts, using automated marketing tools, buying or importing contact lists, or changing the way customers sign up to receive updates. It can also be helpful before a major campaign launch or after an internal concern about consent records or unsubscribe functions. A review is not limited to one message. It looks at the wider process behind your marketing activity, because risk often comes from how messages are sent and tracked over time, not just from the wording of a single campaign.

A lot of issues sit in the background systems rather than the marketing copy itself. Common examples include unclear consent language at sign-up, poor records showing when permission was obtained, unsubscribe links that are hard to use, and customer databases that mix transactional and promotional contacts without clear rules. We also often see risk where third-party platforms or agencies are involved, because the legal position can depend on For Spam Compliance Review, the wording should follow your real information flows. For Spam Compliance Review, collection points and disclosure practices shape the drafting. information. The review highlights these pressure points and explains what to fix first.

No. Spam law issues can arise across different types of commercial electronic messages, including email, text and similar direct marketing communications. The review is useful if your business promotes products or services through more than one channel, especially where the same customer data is reused across systems. We can look at sample messages and the surrounding workflow, such as sign-up forms, consent wording and unsubscribe handling. That broader view matters because a compliant-looking message can still create risk if the underlying permission process is weak.

Timing depends on how many systems, message types and sign-up pathways are involved. Once you provide the relevant materials, such as sample campaigns, consent wording, sign-up screens and information about your marketing tools, the review is usually completed within 1 to 2 weeks. If your setup involves multiple brands, agencies or customer databases, it may take longer. At the start, we can let you know what information is most useful so the review can move efficiently and focus on the areas most likely to affect compliance risk.

Yes, but it is important to understand the difference between a compliance review and dispute or enforcement support. This service can help assess your current practices, identify where the concern may have arisen, and clarify what changes may be sensible. It does not include ongoing representation or managing the whole response to a regulator or formal complaint. If you have already received a notice, warning or request for information, let us know early. We can then confirm whether this review is the right starting point or whether separate advice is needed.

Just submit an enquiry via this page or click the 'get started' button on our website to submit an enquiry. After you've submitted an enquiry, one of our legal consultants will review your enquiry within 1 business day and get in touch to get a better idea of exactly what you are looking for.

Then your legal consultant will send through an email with a bit more information about the services you need, along with a fixed fee quote setting out costs, scope of the service and timing. Have a read through it, and if you're happy with the scope, you can accept and sign our engagement letter online - easy!

Once you've formally accepted, we'll connect you with a specialist lawyer and they will work with you to complete your project. They will contact you by email or phone if they need to get in touch.

Sprintlaw works on fixed-fee pricing wherever possible, so you can review the scope and cost before you decide whether to proceed. For the Spam Compliance Review service, pricing starts from $900.00.

After you enquire, a legal consultant will confirm what is included, the expected timing and whether any extra work is needed before you engage us.

We operate completely online, which means we can help you wherever you are in New Zealand. We have office spaces in Sydney, and in Melbourne, but our use of technology allows our team members to work remotely from around the world. Our legal team are mostly based in Sydney, Melbourne, Brisbane and Perth. We also have a London office for Sprintlaw UK.

Our legal team is made up of experienced lawyers, who are specialists in various areas of law and hold an Australian legal practising certificate. None of our Sprintlaw lawyers are New Zealand qualified lawyers and they do not currently hold a New Zealand practising certificate.

They provide legal services working remotely from Australia via our 'legal consultancy' model, through which (under section 6 and section 35 of the New Zealand Lawyers and Conveyancers Act 2006) our Australian legal team are permitted to provide legal services to New Zealand businesses provided they do not provide services in certain 'reserved' areas of law. You can read our FAQ page to learn a bit more about our 'legal consultancy' model.

Given the strong similarities between Australian and New Zealand law, and the areas of law in which we practice (being small business and startup law), we do not view the fact that our lawyers have not qualified in New Zealand as having any substantive impact on the quality of our service. We are committed to ensuring that we provide high quality, affordable legal services to all our New Zealand clients.

Our legal team have all trained at leading firms, but have left the traditional corporate law world to join us on our mission to create a new and better way of delivering legal services. They have specialist expertise in technology law, intellectual property law, contract drafting and review, corporate law and commercial law.