Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
If you run a company, you’re going to deal with changes in people and roles over time. Sometimes a director steps down on good terms. Other times, you need to make a clean break because the working relationship has changed, the business has pivoted, or you’re tidying up compliance before taking on investors.
Whatever the reason, it’s important to handle the legal steps properly. When you remove a director, your company’s details on the Companies Register must be updated so the public record is accurate, and so the right people are legally responsible for the company moving forward.
Below, we’ll walk you through the practical process for New Zealand companies (including what to check first, what paperwork you may need, and how to update the Companies Office record), plus common traps small business owners run into.
What Does It Mean To “Remove a Director” On The Companies Register?
In New Zealand, a company’s directors are recorded on the Companies Office Companies Register. This is a public record that shows (among other things):
- who the current directors are;
- when a director was appointed; and
- when a director ceased to be a director.
So when people talk about removing a director from the Companies Register, they usually mean one of these outcomes:
- The director has resigned and you’re updating the register to show they’ve ceased; or
- The company has removed the director (for example, shareholders vote them out), and you then update the register to show they’ve ceased.
Either way, the key thing is this: the Companies Register needs to match what has happened legally inside the company.
Also keep in mind that “removing a director from the Companies Register” doesn’t automatically remove them as a shareholder. If they own shares, you may also need to deal with the ownership side (which is separate from the director appointment).
Before You Remove a Director: What Should You Check First?
It’s tempting to jump straight into the Companies Office portal and try to update the record. But if there’s a dispute (or you’re not sure what process applies), taking a step back can save you a lot of stress later.
1) Check Your Constitution And Any Shareholder Arrangements
Your company’s rules matter. In many companies, the constitution sets out how directors are appointed and removed, along with any special voting thresholds or notice requirements.
If your company has a Company Constitution, it’s worth checking whether:
- shareholders can remove a director by ordinary resolution (or whether a higher threshold applies);
- there are director rotation rules or fixed terms;
- there are extra steps (like written notice) before a removal vote;
- the constitution requires a minimum number of directors at all times.
If you also have a Shareholders Agreement, check if it deals with director appointment/removal rights (for example, whether certain shareholders have the right to appoint a director, or whether removing a director triggers a share sale process).
2) Work Out Whether This Is A Resignation Or A Removal
The process can look similar at the end (the director’s “ceased” date is recorded), but the legal authority is different.
- Resignation: the director chooses to step down.
- Removal: the company (typically shareholders) uses its powers to end the appointment.
Where possible, a resignation is usually simpler and less risky. If you can get the outgoing director to resign in writing, it can reduce the chance of later disputes about whether they were properly removed.
3) Make Sure You’ll Still Meet Minimum Director Requirements
Under the Companies Act 1993, every NZ company must have at least one director. Also, that director must live in New Zealand or (in some cases) live in Australia and also be a director of an Australian company.
So before you update the Companies Register to show a director has ceased, double-check you won’t accidentally leave the company with:
- no directors; or
- no director who meets the NZ/Australia residency requirement.
If you do, you can end up with a compliance issue that creates headaches when dealing with banks, investors, suppliers, or even just filing annual returns.
How To Remove a Director (Company Decision-Making Steps)
How you remove a director depends on your company’s governance documents and the Companies Act 1993. In practice for small businesses, removal often happens in one of these ways:
Option 1: The Director Resigns
If the director is willing to step down, ask them to provide a written resignation (dated and signed). This is helpful even if you’re also recording meeting minutes, because it creates a clear paper trail.
From a practical standpoint, you’ll usually also want to confirm (in writing) things like:
- the effective resignation date (is it immediate, or a future date?);
- handover expectations (passwords, accounts, key supplier relationships);
- return of company property;
- confidentiality and IP obligations (these often already exist, but it’s good to restate them).
Option 2: Shareholders Remove The Director
If it’s not voluntary, removal is usually done by shareholder resolution (often an ordinary resolution), subject to what your constitution says and any required process under the Companies Act 1993.
This is where process really matters. If you don’t follow the correct steps (for example, notice and meeting/resolution requirements, voting thresholds, and any procedural rights the director has under your constitution or the Act), the removal can be challenged later.
For many companies, a formal written resolution is the cleanest way to record what happened. If you’re unsure what’s required, it can help to start with the basics of Directors Resolution documentation and then confirm whether a shareholder resolution is needed for your situation.
Option 3: The Director Is Disqualified Or Otherwise Ceases Under Law
Sometimes a director ceases because of legal disqualification (for example, restrictions relating to insolvency or certain criminal offending). This is less common for everyday small business changes, but it’s another reason your company might need to update the Companies Register promptly and accurately.
If you suspect a disqualification issue is involved, it’s a good idea to get tailored advice early, because the consequences (and the company’s obligations) can be more serious.
How To Update The NZ Companies Register To Remove The Director
Once the director has legally ceased (by resignation or removal), you generally need to update the Companies Office record so the Companies Register reflects the change.
There’s also a timing requirement: in general, companies must notify the Registrar of director changes within the statutory timeframe (commonly 20 working days). If you miss the deadline, it can create compliance issues and friction with third parties (and it can be harder to untangle later if there’s a dispute).
While the Companies Office process is designed to be straightforward, mistakes can cause delays or disputes - especially if the outgoing director disagrees with what’s being filed.
Step 1: Gather The Key Details
Before you log in, confirm the basic information you’ll need, including:
- the full legal name of the director;
- the date they ceased to be a director;
- the company number (NZCN);
- who has authority to make filings (usually someone with online access for the company).
Make sure the “ceased” date matches your internal documents. For example, if a shareholder resolution says the director is removed effective 15 January, don’t file 14 January (or “today”) just because you’re making the update now.
Step 2: Log In And File The Director Change
Most updates are made through the Companies Office online services portal.
In broad terms, you’ll be looking for the option to update director details and mark that the director has ceased. You may also need to add a replacement director if you’re changing your board structure at the same time.
If the company is appointing a new director, remember that directors must consent to their appointment. Don’t treat this as a “quick admin step” - it’s part of making sure the company’s governance is legally sound.
Step 3: Keep A Strong Paper Trail Internally
Even though the Companies Register update is public-facing, your internal company records are what protect you if there’s later disagreement about what happened.
Common documents to keep include:
- resignation letter (if relevant);
- minutes of meeting / written resolutions for shareholders and/or directors;
- an updated director register (your internal record);
- any settlement or exit documentation (if there’s a dispute or negotiated departure).
If you’re documenting internal decisions, a Directors Resolution Template can be a useful starting point - but make sure the wording and the approvals match your specific company structure.
Step 4: Update Other “Real World” Business Touchpoints
Updating the Companies Register is only one part of the change. In a small business, directors often have access to key systems and relationships.
After you update the Companies Register to show a director has ceased, consider whether you also need to update:
- bank signatories and lending documents;
- accounting software access and approvals;
- IRD / tax agent authorities (where relevant);
- insurance policies and claims contacts;
- key supplier/customer contracts (especially if there are “key person” clauses);
- online accounts (domain registrar, website hosting, social media admin access).
This is one of those “do it now so you don’t regret it later” steps that helps protect your business from day one - and onwards.
Common Scenarios (And Traps) For Small Businesses
Director changes often happen at high-pressure moments: co-founder breakups, investor negotiations, business sales, or performance issues. Here are some common situations where extra care is needed.
“We Agreed They’d Step Down… But They Won’t Sign Anything”
If someone won’t sign a resignation, you may still be able to remove them via the shareholder process (depending on your constitution and shareholding structure). However, you need to be careful about:
- whether you have the voting power to pass the resolution;
- whether proper notice of meetings/resolutions has been given;
- whether the director has rights to be heard or make submissions (under your constitution and/or the Companies Act 1993).
This is also where disputes tend to escalate quickly. Getting legal advice early can help you avoid a messy fight about whether the removal was valid.
“They’re A Director And A Shareholder - What Happens To Their Shares?”
This is a big one. Removing someone as a director does not automatically remove them as an owner.
If the outgoing director is also a shareholder, you may need to address:
- whether they’ll keep their shares;
- whether there is a buy-back, transfer, or forced sale mechanism;
- how the share price will be calculated;
- what happens to voting rights while the shares are still held.
If you’re dealing with ownership changes at the same time, it’s worth thinking about the broader transaction steps involved in Changing Company Ownership and the mechanics of How To Transfer Shares.
“We’re Selling The Business - Do We Need To Clean This Up First?”
Yes, in most cases. Buyers and investors commonly check the Companies Register as part of due diligence. If the register shows outdated director information, it can raise questions like:
- Who actually has authority to bind the company?
- Is there a governance dispute?
- Are there undisclosed liabilities or conflicts?
Cleaning up director details before a sale (and ensuring your internal resolutions match the public record) is one of the simplest ways to reduce deal friction.
“Can We Just ‘Remove Them’ Because They’re Not Doing The Work?”
We get it - in small businesses, it can feel unfair if someone has the title of director but isn’t contributing.
But directors aren’t employees, and removal isn’t a “performance management” process in the same way. You need to follow:
- your constitution and shareholder rules; and
- the Companies Act 1993 framework.
Also, be careful about mixing up roles. A person might be:
- a director (governance);
- a shareholder (ownership);
- an employee or contractor (day-to-day work).
Each role has different rights and exit processes, and you may need more than one set of documents to properly unwind the relationship.
Key Takeaways
- To remove a director from the Companies Register, the update must reflect a valid legal change inside the company (resignation or removal under the correct process).
- Before you do anything, check your constitution and any shareholder arrangements to confirm the correct voting thresholds, notice requirements, and whether a shareholder resolution is needed.
- Make sure the company will still meet the Companies Act 1993 requirements (including having at least one director who meets the NZ/Australia residency rules).
- Keep strong internal records (resignation letters, minutes, and resolutions), because they’re what protect your business if the change is later disputed.
- Remember the statutory notification timeframe (commonly within 20 working days) to tell the Registrar about director changes.
- Updating the Companies Register is only part of the job - you’ll often also need to update bank authorities, software access, contracts, and other operational touchpoints.
- If the outgoing director is also a shareholder, removing them as a director doesn’t remove them as an owner, so you may need a separate plan for shares and control.
If you’d like help removing a director, updating the Companies Register correctly, or documenting the decision-making properly, you can reach us at 0800 002 184 or team@sprintlaw.co.nz for a free, no-obligations chat.








