Sapna has completed a Bachelor of Arts/Laws. Since graduating, she's worked primarily in the field of legal research and writing, and she now writes for Sprintlaw.
How Do You Reduce The Risk Of Misrepresentation In Your Contracts?
- Put Key Statements Into The Contract (Or Make Them Warranties)
- Use Clear “Entire Agreement” Clauses (But Don’t Rely On Them Alone)
- Do Proper Due Diligence Before You Sign
- Be Careful With What You Say When Selling (Especially In Writing)
- Document Negotiations And Changes Properly
- Make Sure Your Other Business Documents Match The Deal
- Key Takeaways
If you’re negotiating a deal, signing up a supplier, buying a business, or even accepting a “quick” quote, you’re relying on what the other side tells you. Most of the time that’s fine.
But when something you were told (or shown) turns out to be untrue, the question becomes: was it just a misunderstanding, or was it misrepresentation?
This 2026 updated guide explains misrepresentation in contract law in plain English, how it works in New Zealand, what you can do if it happens to you, and how to reduce the risk of it happening in the first place.
What Is Misrepresentation (In Plain English)?
Misrepresentation is when one party makes a false statement of fact that induces the other party to enter into a contract.
In other words, you were convinced to sign (or agree) because of something you were told, and that “something” was wrong.
Misrepresentation can show up in everyday business situations, for example:
- You buy equipment because the seller says it’s “as new”, but it’s actually heavily used.
- You sign a service contract because a provider promises they’re certified or licensed, but they aren’t.
- You lease premises because the landlord says the space is approved for your intended use, but it isn’t.
- You buy a business because you’re told revenue is stable, but key figures were overstated or left out.
It’s also important to know that misrepresentation isn’t only about what someone says out loud. It can happen through:
- written statements (emails, proposals, marketing materials)
- figures in documents (financials, reports)
- images and demonstrations
- half-truths (where leaving out key context makes the statement misleading)
Misrepresentation vs A Broken Promise
A common point of confusion is the difference between:
- a false statement that convinces you to sign (misrepresentation), and
- a promise in the contract that later isn’t performed (breach of contract).
They can overlap, but they’re not the same. Misrepresentation is about what got you into the contract. Breach of contract is about what happens after you’re in it.
For example, if someone says “this machine can produce 1,000 units a day” and that’s false, that may be misrepresentation. If the contract says “we’ll deliver the machine by Friday” and they don’t, that’s typically a breach.
When Does A Statement Become Misrepresentation?
Not every wrong statement is misrepresentation. For a misrepresentation claim to stack up, you usually need a few key ingredients.
1) It Must Be A Statement Of Fact (Not Just Opinion)
Misrepresentation generally involves a false statement of fact.
Statements like these are more likely to be treated as factual:
- “This product is made in New Zealand.”
- “This business has no debts.”
- “The software includes these features.”
- “We have exclusive rights to distribute this brand.”
By contrast, statements of opinion or “sales talk” are less likely to qualify, such as:
- “This is the best product on the market.”
- “You’ll definitely double your revenue.”
- “This location is going to explode in popularity.”
That said, an “opinion” can still cross the line if the person presenting it has special knowledge, or if the opinion implies certain facts (for example, a professional giving a confident assurance based on expertise).
2) It Must Be False (Or Misleading Overall)
The statement needs to be untrue, or misleading in context. This can include:
- an outright false claim
- a half-truth (technically true but missing key information)
- presenting old information as if it’s current
In some situations, if circumstances change and a statement becomes false before the contract is finalised, there can be an obligation to correct it (especially where you know the other party is relying on that statement).
3) You Must Have Relied On It (It Induced You To Contract)
You generally need to show that the statement mattered. It doesn’t have to be the only reason you signed, but it must have been a real factor.
In practice, evidence of reliance often comes from:
- emails or messages where you ask questions and receive assurances
- notes from negotiations or meetings
- the way the contract is structured (for example, you specifically negotiated pricing based on that representation)
This is one reason it’s smart to keep key negotiations in writing, even if you’re on good terms.
What Are The Types Of Misrepresentation?
Misrepresentation is commonly grouped into three categories. The category can affect the remedies you can seek and the seriousness of the consequences.
Innocent Misrepresentation
This is where the statement is false, but the person who made it genuinely believed it was true and had reasonable grounds for that belief.
Example: a seller passes on information from a manufacturer that turns out to be wrong, and they had no reason to doubt it.
Negligent Misrepresentation
This is where the statement is false and was made carelessly - without reasonable basis or without checking when it was reasonable to check.
Example: someone provides revenue figures for a business sale without verifying them, even though they could (and should) have checked the accounts.
Fraudulent Misrepresentation
This is the most serious category. It’s where the person making the statement:
- knew it was false, or
- didn’t believe it was true, or
- was reckless as to whether it was true or false.
Example: altering financial documents to make performance look stronger, or knowingly hiding major problems while making positive claims.
If you suspect fraud, it’s worth getting legal advice early - both to protect your position and to make sure you handle communications carefully from day one.
Misrepresentation In New Zealand: The Key Laws You Need To Know
In New Zealand, misrepresentation can be dealt with through a few overlapping legal pathways, depending on the scenario (consumer vs business-to-business, the wording of the contract, and what remedies you’re seeking).
The Contract And Commercial Law Act 2017 (CCLA)
The Contract and Commercial Law Act 2017 is a core piece of legislation that deals with contractual matters, including misrepresentation in many commercial situations.
It can help where you entered a contract based on a misrepresentation and you’re seeking remedies through contract law frameworks.
The Fair Trading Act 1986 (FTA)
The Fair Trading Act 1986 is also a major player, especially for business conduct and advertising. It prohibits misleading or deceptive conduct in trade, and false or misleading representations in certain circumstances.
This matters because many misrepresentation disputes aren’t just about what’s in the contract - they’re about what was said in marketing, proposals, pitches, or negotiations beforehand.
If you’re selling goods or services, the Fair Trading Act is also part of why you need to be careful with claims on your website, social media, brochures, and quotes (especially “results” claims or “guarantee” language).
The Consumer Guarantees Act 1993 (Where Consumers Are Involved)
If the transaction is with a consumer (rather than a business customer), the Consumer Guarantees Act 1993 may also be relevant, depending on what was supplied and how.
Consumer law often sits alongside misrepresentation issues - particularly where a product or service was described in a way that didn’t match reality.
It’s not always straightforward whether a situation is a “contract law misrepresentation” problem, an FTA problem, or both. That’s why getting tailored advice is usually the fastest way to work out what claims (and remedies) are actually available to you.
What Are The Remedies For Misrepresentation?
If you’ve entered into a contract because of a misrepresentation, you may be able to seek a remedy such as rescission, damages, or a variation of the contract.
The right remedy depends on the facts - including the type of misrepresentation, what loss you suffered, and whether it’s still possible (or practical) to “undo” the contract.
Rescission (Undoing The Contract)
Rescission is essentially unwinding the contract and putting both parties (as much as possible) back into the position they were in before the contract was made.
This can be appealing if you want out of the deal entirely - for example, you bought something or signed an agreement based on a key false statement.
Rescission may be harder or unavailable if:
- too much time has passed
- it’s impossible to return both parties to their original position
- a third party has acquired rights (for example, the goods were on-sold)
- you’ve affirmed the contract (acted in a way that confirms you accept it, despite knowing about the misrepresentation)
Damages (Compensation For Loss)
Damages are monetary compensation to cover loss suffered because of the misrepresentation.
In business deals, this might include:
- the difference between what you paid and what you actually received
- costs of fixing defects or making something compliant
- lost profits (in some cases)
- consequential losses (depending on the legal basis and foreseeability)
Working out damages is often where disputes get technical. Good record-keeping makes a big difference here.
Variation Or Adjustment Of The Contract
Sometimes, the practical fix is renegotiation: adjusting price, deliverables, timelines, or adding protections like warranties and indemnities.
This is common where you still want the deal, but you want the risk rebalanced now that the truth is on the table.
When you do renegotiate, it’s worth documenting the changes properly (not just in email threads). Depending on the contract, you might need a deed of variation or another formal amendment so your updated terms are enforceable.
Termination For Misrepresentation vs Termination For Breach
Misrepresentation and termination can get tangled. You might have a contractual right to terminate for breach, while also having rights relating to misrepresentation.
If you’re thinking about ending the contract, timing and wording really matter - especially if you’re trying to preserve your ability to claim losses later. That’s a good point to get advice before you send a “we’re done” email that accidentally limits your options.
How Do You Reduce The Risk Of Misrepresentation In Your Contracts?
Whether you’re the buyer or the seller, misrepresentation risk is basically “deal risk”. The good news is there are some practical steps you can take to protect your position.
Put Key Statements Into The Contract (Or Make Them Warranties)
If something is important enough to rely on, it’s usually important enough to put in writing in the contract.
You’ll often do this through warranties and representations clauses. That way, if the statement is wrong, you have a clearer enforcement pathway.
This is especially important in higher-stakes deals like business purchases. If you’re buying or selling, having a proper Business Sale Agreement can help capture exactly what’s being promised and what happens if those promises are untrue.
Use Clear “Entire Agreement” Clauses (But Don’t Rely On Them Alone)
Many contracts include an “entire agreement” clause saying the written contract is the full agreement and replaces prior discussions.
These clauses can help limit disputes about side conversations - but they’re not always a magic shield, especially where conduct is misleading or deceptive under the Fair Trading Act.
The practical approach is: use an entire agreement clause, but also make sure the contract accurately reflects the real deal and the real expectations.
Do Proper Due Diligence Before You Sign
Misrepresentation disputes often start with one party saying, “I assumed it was true,” and the other party responding, “You should’ve checked.”
Even if you end up having rights, due diligence is still your best first line of defence.
Depending on the deal, due diligence might include:
- reviewing financials, contracts, and supplier arrangements
- confirming licences, permits, and compliance history
- checking ownership of key assets (including IP)
- verifying key claims in marketing or proposals
For larger transactions, a Legal Due Diligence process can help you identify red flags early, before you’re locked in.
Be Careful With What You Say When Selling (Especially In Writing)
If you’re the party making claims (for example, selling a business, quoting a service, marketing a product), misrepresentation risk is also a compliance risk.
A few practical habits that help:
- avoid absolute claims unless you can back them up (“guaranteed”, “always”, “no risk”)
- keep records of what you’ve provided and what you’ve said
- ensure staff understand what they can and can’t promise
- use disclaimers carefully (but remember disclaimers won’t fix misleading conduct on their own)
If you’re setting up repeatable sales processes, having clear customer-facing contract terms (for example, a tailored Service Agreement) can reduce ambiguity and help keep your team consistent.
Document Negotiations And Changes Properly
Many misrepresentation disputes become “they said / we said” arguments. If you can show:
- what was asked
- what was answered
- what documents were shared
- what assumptions were corrected (and when)
…you’re in a much stronger position.
And if you’re changing key terms mid-stream, it’s usually safer to formally amend the contract rather than relying on informal side emails. (This also helps avoid accidental “variation” disputes later.)
Make Sure Your Other Business Documents Match The Deal
Misrepresentation issues don’t only happen in one-off sales. They can arise inside a company too - especially when co-founders or shareholders aren’t aligned on what’s been promised.
If you’re raising capital or bringing on co-owners, clear governance documents can help set expectations and reduce misunderstandings that turn into disputes later. In many startups, a Shareholders Agreement is where those rights and responsibilities are clearly recorded.
Similarly, if you’re operating through a company, a Company Constitution can help clarify decision-making rules and reduce ambiguity about what directors and shareholders can (and can’t) do.
Key Takeaways
- Misrepresentation is a false statement of fact that induces you to enter into a contract, and it can arise from spoken claims, written materials, or misleading half-truths.
- Not every incorrect statement counts - it usually needs to be factual, false or misleading in context, and something you actually relied on when deciding to sign.
- Misrepresentation is commonly categorised as innocent, negligent, or fraudulent, and the category can affect the remedies available.
- In New Zealand, misrepresentation issues often overlap with obligations under the Contract and Commercial Law Act 2017 and the Fair Trading Act 1986 (and sometimes the Consumer Guarantees Act 1993 for consumer transactions).
- Possible remedies include rescinding the contract, seeking damages, or renegotiating/adjusting the contract - but timing and how you respond can affect your rights.
- You can reduce misrepresentation risk by documenting key statements in the contract, doing proper due diligence, keeping negotiations in writing, and using tailored agreements rather than generic templates.
If you’d like help reviewing a contract, negotiating terms, or dealing with a situation where something you were told doesn’t match the reality, you can reach us at 0800 002 184 or team@sprintlaw.co.nz for a free, no-obligations chat.


