Alex is Sprintlaw's co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
What Can You Do If The Other Party Won’t Sign? Practical Options For NZ Businesses
- 1) Ask “What Exactly Are You Not Comfortable With?”
- 2) Offer A Mutual NDA (If You’re Both Sharing Information)
- 3) Use A Short-Form NDA For Early Discussions
- 4) Limit What You Disclose (Stage Your Information)
- 5) Put Confidentiality Into The “Main” Agreement Instead
- 6) Decide Not To Proceed (And Do It Early)
- Key Takeaways
If you run a small business in New Zealand, you’ll eventually hit a moment where someone says: “Before we talk, we need an NDA.” Or you’ll be the one asking for it - because you’re about to share sensitive information like pricing, supplier lists, customer data, product designs, software, or a new business model.
But what happens when the other side won’t sign?
Refusing to sign an NDA can be a simple negotiation issue… or a genuine red flag. Either way, it affects what you can safely share, how quickly you can move forward, and whether the deal should proceed at all.
In this guide, we’ll walk through what an NDA does, what refusing an NDA can mean for you commercially and legally, and the practical options NZ businesses can use to protect themselves without stalling the relationship.
This article provides general information only and isn’t legal advice. If you need advice for your specific situation, it’s best to speak with a lawyer.
What Does An NDA Actually Do (And When Do You Need One)?
An NDA (non-disclosure agreement) is a contract where one or both parties agree to keep certain information confidential and use it only for a permitted purpose.
For a business owner, the NDA usually matters when you’re sharing information that gives you a competitive edge or creates risk if leaked.
Common Situations Where NZ Businesses Use NDAs
- Supplier or manufacturer discussions (especially if you’re sharing product specs or pricing strategy)
- Partnership or joint venture talks (where you’re testing whether you can work together)
- Investor or buyer due diligence (sharing financials and customer contracts)
- Hiring contractors (developers, marketers, designers, consultants)
- Pitching to a distributor or reseller
- Product or software development (where IP is still being built)
While confidentiality obligations can sometimes be implied (for example, from the relationship or circumstances), relying on implied duties can be uncertain and fact-dependent. A clear written NDA is usually the most straightforward way to define:
- what counts as “confidential information”
- how it can be used
- who it can be shared with
- how long confidentiality lasts
- what happens if it’s breached
If you’re putting an NDA in place, it’s also a good time to consider whether you actually need a standalone NDA, or whether confidentiality should sit inside another agreement (like a contractor agreement or service agreement). Sometimes, a robust Confidentiality Clause is the cleaner solution.
What An NDA Refusal Usually Means In Practice
Let’s be clear: refusing to sign an NDA doesn’t automatically mean the other party is acting in bad faith.
In many cases, people refuse to sign because they’ve seen overly aggressive NDAs (broad definitions, long timeframes, heavy penalties) and they’re nervous about accidentally breaching it.
Common “Good Faith” Reasons People Refuse To Sign
- The NDA is too broad (it covers “anything you ever tell me”, including non-sensitive information)
- The timeframe is too long (e.g. confidentiality forever, even for information that won’t matter in 12 months)
- The permitted purpose is unclear (they don’t want restrictions that stop them working)
- They have conflicting obligations (e.g. they already signed confidentiality terms with another client)
- They’re a bigger organisation and only sign their own template
- They need internal approvals (legal review, director sign-off, procurement processes)
When An NDA Refusal Is A Red Flag
Sometimes, though, refusing to sign confidentiality terms can be a warning sign - especially if the person also pushes for detailed sensitive information early.
For example, if someone refuses to sign any confidentiality terms but asks for:
- full customer lists
- supplier contacts and margins
- source code or technical documentation
- marketing plans and upcoming campaigns
- your pricing model, quoting templates, or internal processes
…you should slow down. At a minimum, you’ll want to change what you share, when you share it, and how you share it.
Legal Implications Of NDA Refusal In New Zealand
From a legal perspective, the key point is simple: if there’s no NDA (or no confidentiality obligations in another contract), your legal position is often less clear and may be harder to enforce.
That doesn’t mean you have no rights. However, without clear written terms, outcomes can be more dependent on the facts, and disputes can be slower and more expensive to resolve.
1) You May Be Relying On Implied Obligations (Which Are Harder To Prove)
NZ law can recognise confidentiality obligations in certain circumstances (for example, if information is genuinely confidential and disclosed in a context that indicates it shouldn’t be shared). But disputes often turn on facts like:
- Was it obviously confidential?
- Did you mark it confidential?
- Did you limit who could access it?
- What was said when you disclosed it?
- Was it already public or easily discoverable?
With a written NDA, you don’t have to argue these points from scratch - the contract does much of that work for you.
2) “Handshake Deals” Still Need Legal Elements To Be Enforceable
Even if you have emails or verbal assurances like “we’ll keep this private,” you may still face disputes about what was agreed and whether it’s legally binding.
In NZ, contracts generally need offer, acceptance, intention to create legal relations, and sufficient certainty. If you’re relying on informal communications, it can be messy to prove those elements.
If you’re negotiating any confidentiality arrangement (even a short-form one), it helps to understand what makes it enforceable. The principles in What Makes A Contract Legally Binding are directly relevant here.
3) Privacy And Data Protection Still Apply (Even Without An NDA)
One common misconception is: “If there’s no NDA, I can share whatever I want.” That’s not true - especially where personal information is involved.
If you share customer or employee personal information, you still need to comply with the Privacy Act 2020. That includes only disclosing personal information for a lawful purpose and taking reasonable steps to protect it.
If your business collects or uses personal information, having a clear Privacy Policy (and following it) matters even more when you’re collaborating with third parties.
4) Trade Secrets And IP Protection Can Be Compromised By Over-Sharing
If you disclose genuinely sensitive know-how or “trade secret” type information without appropriate protections, it may become harder to argue later that it was confidential (depending on the circumstances) - and, practically, you may lose the competitive advantage that information gave you.
This is why an NDA refusal is often less about “who’s right” and more about “how do we structure the relationship so your IP and know-how is protected from day one?”
Commercial Implications Of NDA Refusal (What It Means For The Deal)
Even if you never end up in a legal dispute, refusing an NDA creates immediate commercial consequences.
1) Your Negotiations May Need To Change
If the other party won’t sign, you should assume you can’t safely disclose sensitive information early.
This can slow negotiations - because you might need to provide information in stages, or rely on general summaries until formal documents are signed.
2) It Can Shift The Bargaining Power
If you need the deal more than they do, you might feel pressured to continue anyway. But that’s exactly when it’s important to pause and ask:
- What’s the minimum information they need at this stage?
- What information could materially harm the business if leaked?
- Can we provide a “sanitised” version first?
3) It May Affect Your Ability To Bring In Contractors Or Partners Safely
If you’re onboarding a contractor and they refuse confidentiality terms, you’re taking a risk on:
- ownership of deliverables (IP created)
- reuse of templates, code, designs, or strategy for competitors
- leakage of internal processes or pricing
In many cases, the solution is to use a broader service arrangement that includes confidentiality and IP terms. For example, a properly drafted Contractor Agreement can deal with confidentiality plus IP ownership and permitted use in one place.
4) It Can Be A Signal Of Future “Friction”
If someone won’t sign a reasonable NDA, it can be an early indicator that:
- they’re difficult to work with
- they avoid accountability
- they don’t prioritise compliance or risk management
You don’t need to jump to worst-case conclusions - but you should treat it as valuable information about how the relationship might play out.
What Can You Do If The Other Party Won’t Sign? Practical Options For NZ Businesses
If you’re facing an NDA refusal, your goal is usually to keep the deal moving while protecting your business. Here are practical options that work in real-world NZ negotiations.
1) Ask “What Exactly Are You Not Comfortable With?”
Instead of debating whether they should sign, get specific. Common points to negotiate include:
- Narrowing confidential information to what’s genuinely sensitive
- Permitted purpose (e.g. evaluating a potential partnership only)
- Carve-outs (information already public, already known, independently developed)
- Time limits (e.g. 2–5 years depending on the type of information)
- Return/destroy obligations once discussions end
This is often where a “reasonable” NDA gets signed quickly - because the refusal was about risk, not intent.
2) Offer A Mutual NDA (If You’re Both Sharing Information)
Some businesses refuse one-way NDAs because it feels unbalanced. If you’re both sharing sensitive information, a mutual NDA can be the simplest path forward.
If your current draft is one-way, switching to a mutual format can remove friction without sacrificing protection.
3) Use A Short-Form NDA For Early Discussions
When people are worried about complexity, a short-form NDA (focused only on the basics) can be a good compromise for early-stage talks.
You can always use a more detailed agreement later once the relationship becomes more serious.
For many businesses, having a properly drafted Non-Disclosure Agreement template ready to go (and tailored to your operations) helps you move quickly without reinventing the wheel each time.
4) Limit What You Disclose (Stage Your Information)
If they still won’t sign, you don’t have to “end the deal” immediately - but you should change your approach.
Common tactics include:
- Share high-level summaries first (no customer names, no supplier pricing, no unique processes)
- Use demos instead of handovers (show your software/product without giving files or access)
- De-identify data (remove personal and identifying details)
- Access controls (view-only documents, watermarked PDFs, restricted folders)
- Need-to-know disclosure (only share what’s essential at that stage)
This approach won’t replace a contract, but it can reduce your risk if discussions don’t go anywhere.
5) Put Confidentiality Into The “Main” Agreement Instead
Sometimes the other party won’t sign standalone NDAs, but they will sign a broader agreement that includes confidentiality as one clause among many.
Examples include:
- a service agreement with a vendor
- a pilot or trial agreement
- a distribution agreement
- an employment arrangement for a key hire
If the relationship involves staff or senior hires, confidentiality usually needs to sit within an Employment Contract (and often your policies) so it’s enforceable and aligned with your broader employment obligations.
6) Decide Not To Proceed (And Do It Early)
This isn’t the fun option, but it’s sometimes the smartest one.
If the other party refuses confidentiality protections and you can’t run the deal without sharing sensitive information, you might need to walk away.
It’s better to lose a potential opportunity than to lose control of the information that makes your business valuable.
How To Reduce NDA Refusal: A Simple “Business Owner” Checklist
If NDAs are regularly slowing down your sales, partnership talks, or procurement, a few small changes can reduce pushback dramatically.
NDA Checklist To Make Signing Easier
- Keep it readable: plain English terms reduce fear and delays.
- Be clear about the purpose: explain what discussions it covers and what it doesn’t.
- Use reasonable timeframes: “forever” can be hard to accept in commercial settings.
- Limit the definition: don’t claim everything is confidential if it isn’t.
- Allow practical disclosures: e.g. to professional advisers, employees/contractors on a need-to-know basis.
- Match it to the relationship: a contractor NDA isn’t the same as an investor NDA.
Just as importantly, make sure your NDA fits with your other core documents. If you’re sharing commercially sensitive information with someone who will also be doing work for you, you may need confidentiality + IP ownership + deliverables + payment terms in one place. That’s where a tailored contract approach becomes more effective than trying to patch gaps later.
Key Takeaways
- Refusing an NDA is both a legal and commercial issue: it affects what you can safely share and how confidently you can proceed with a deal.
- Without a signed NDA, confidentiality protection may be less certain, and you may be forced to rely on implied obligations that are more fact-dependent and harder to enforce.
- Privacy obligations still apply under the Privacy Act 2020 even if there’s no NDA, especially if you’re sharing any personal information.
- Most NDA refusals can be resolved through negotiation, such as narrowing the definition of confidential information, clarifying the permitted purpose, and setting reasonable timeframes.
- If the other party won’t sign, change what you disclose by staging information, using de-identified data, and limiting access - don’t overshare to “keep momentum”.
- Sometimes the best solution is embedding confidentiality into a broader contract (like a contractor or employment arrangement) rather than using a standalone NDA.
- If confidentiality is essential and they still refuse, it may be safest not to proceed - protecting your business from day one is worth it.
If you’d like help dealing with an NDA refusal or getting an NDA prepared that’s practical (and actually gets signed), you can reach us at 0800 002 184 or team@sprintlaw.co.nz for a free, no-obligations chat.








