Employers must ensure that they follow fair processes when suspending or dismissing employees. This includes providing clear reasons for the action, giving the employee an opportunity to respond, and adhering to the terms of the employment agreement.
In this case, the Court found that Edgecumbe Supermarket did not follow a fair process when suspending and dismissing Petersen. The lack of proper communication and failure to address her concerns constructively contributed to the finding of unjustified dismissal.