Alex is a co-founder of Sprintlaw. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Sometimes, yes - but only if they're genuinely casual and there's no accepted shift, guaranteed work or notice promise you need to honour.
The tricky part is that New Zealand law looks at what is really happening in your workplace, not just the label on the employment agreement. If someone has been working regular hours for months, you may not be able to treat them as casual simply because their contract says so.
For employers, casual employee termination notice in New Zealand usually comes down to three things: your roster records, your casual employment contract wording and whether you have followed a fair process under the Employment Relations Act 2000.
Can You Terminate A Casual Employee Without Notice?
Yes, you can often end a casual employment relationship without notice if the employee is truly casual and they haven't accepted any future shifts.
A genuine casual employee is usually engaged shift by shift. There's no promise from you that work will continue, and there's no promise from them that they will accept work when you offer it. If a shift ends and there are no future shifts agreed, the working arrangement may simply come to an end.
However, there are a few common traps.
- Your agreement might require notice. If your casual employment agreement says either side must give one week or two weeks' notice to end the relationship, you should follow that.
- The employee may not really be casual. If they work fixed days or near-full-time hours, they may have become permanent part-time or full-time in practice.
- An accepted shift is different. If someone has already accepted a shift, cancelling it may trigger shift cancellation rules or payment obligations.
- A dismissal still needs a fair basis. If you're ending the relationship because of conduct, performance or a complaint, you should be careful not to shortcut process.
New Zealand doesn't have one general statutory notice period that applies to every casual termination. If the employment agreement doesn't set a notice period, the question may be whether reasonable notice is required in the circumstances. For a true casual with no upcoming shifts, that may be little or none. For a regular long-term worker, it may be a different story.
When Is A Casual Employee Really Casual?
A casual employee is really casual when both sides deal with work on an as-needed basis, with no guaranteed hours and no ongoing commitment to future shifts.
The Employment Relations Authority and courts look at the real working relationship. The heading on the document helps, but it isn't the whole answer.
Signs your casual arrangement is likely to be genuine include:
- you offer shifts only when extra help is needed
- the employee can say no to shifts without being penalised
- there's no regular pattern of hours
- there are gaps between engagements
- each shift or short block of work is separately offered and accepted
- your records show when shifts were offered, accepted, declined or cancelled
Signs the arrangement may have become permanent include:
- the employee works the same days every week
- you rely on them as part of your ordinary roster
- they expect ongoing work and you expect them to be available
- the roster is set weeks in advance
- they have been working regular hours for a long period
Say Hana runs a small bakery in Hamilton. She calls Leo in during school holidays and on occasional busy Saturdays. Leo often says no, and there are weeks with no work at all. That looks more like genuine casual employment.
But if Leo works every Monday, Wednesday and Friday from 6am to 2pm for nine months, it becomes much harder to say there's no ongoing employment relationship. If Hana then removes him from the roster without warning, Leo may argue he was dismissed from a permanent part-time role.
What If You Just Stop Offering Shifts?
You can stop offering shifts to a genuine casual employee, but you should avoid making it look like a disguised dismissal without a fair reason.
If the employee has no guaranteed hours and no accepted future shifts, you're usually not required to keep offering work. This is one of the main reasons businesses use casual arrangements for unpredictable demand.
Still, the safest approach is to be clear and consistent.
If you simply go silent, the employee may not know whether they have been dismissed, stood down, forgotten or penalised. That can create unnecessary tension and may lead to a personal grievance.
A cleaner message might say:
At the moment, we don't have further casual shifts to offer. Because your role is casual and there are no accepted upcoming shifts, we'll contact you if suitable work becomes available in future.
That wording isn't a magic shield, and it may not suit every situation. But it shows the difference between ending future casual offers and dismissing someone for a particular reason.
Keep Your Roster Records
Your roster records can be very helpful if there's ever a question about whether someone was truly casual.
Keep records of:
- who was offered each shift
- when the offer was made
- whether the employee accepted or declined
- any cancelled shifts and the reason for cancellation
- actual start and finish times
- pay records, including any 8% annual holiday pay paid on a pay-as-you-go basis
Good records protect your business because they show the pattern of work, not just what the contract said on day one.
Do Casual Employees Have Dismissal Rights In New Zealand?
Yes, casual employees have employment rights in New Zealand, including the right to raise a personal grievance if they believe they were unjustifiably dismissed.
Under the Employment Relations Act 2000, an employee generally has 90 days to raise a personal grievance for unjustified dismissal or unjustified disadvantage. Casual employees are still employees, so the label doesn't remove that risk.
What changes is the analysis. If there was no ongoing employment to terminate, there may not have been a dismissal at all. If there was a continuing relationship, or if you ended an accepted engagement for a reason such as alleged misconduct, performance or a complaint, you may need to show:
- there was a fair and genuine reason for the decision
- you raised the issue with the employee clearly
- you gave them a fair chance to respond
- you considered their explanation before deciding
- the outcome was reasonable in the circumstances
This is especially important if you're ending the relationship after a problem at work.
For example, if a casual employee is accused of being rude to a customer, you shouldn't simply text them saying they're no longer needed. A safer process is to tell them what the concern is, share the key information, give them a chance to respond and then decide whether to end future work or take another step.
If there's serious misconduct, dismissal without notice may be possible, but you still need a fair process unless there's a very unusual reason why that's impossible. Immediate termination isn't something to use casually.
What Should Your Casual Employment Agreement Say?
Your casual employment agreement should clearly explain that work is offered and accepted shift by shift, with no guaranteed hours unless you expressly agree otherwise.
New Zealand employers must have a written employment agreement for employees. For casual staff, a vague or copied template can create problems because casual work depends so heavily on the details.
A good casual agreement should cover these points:
- Parties And Role: name your business, the employee and the type of work they may perform.
- Casual Nature Of Employment: state that there are no guaranteed hours and each shift is a separate offer of work.
- Offering And Accepting Shifts: explain how shifts are offered, how acceptance works and whether the employee can decline.
- Hours And Rosters: avoid wording that accidentally promises fixed days or minimum weekly hours.
- Shift Cancellation: set out reasonable notice for cancelling a shift and any compensation if you cancel without that notice.
- Pay And Holidays: state the pay rate and, if lawful for the arrangement, whether 8% annual holiday pay is paid separately with each pay.
- Leave Entitlements: explain that sick leave, bereavement leave, family violence leave and public holidays apply where the Holidays Act 2003 requirements are met.
- Termination: say how either side can end the casual relationship and what happens to accepted shifts.
- Policies And Conduct: refer to your workplace policies, health and safety rules and confidentiality obligations.
This outline is a starting point, not a finished contract. A lawyer should tailor the agreement before you use it, because small wording choices can change how the arrangement works.
Be careful with availability. If you require an employee to be available for work, the Employment Relations Act has rules about availability clauses and compensation. If you want flexibility, your agreement shouldn't accidentally create an obligation for the employee to sit around waiting for your call.
Also, don't try to avoid employment obligations by calling someone a contractor when they work like staff. From 2026, the contractor gateway test can matter for genuine independent contractor arrangements, but it won't turn a casual employee into a contractor just because the roster is flexible.
How Do You End A Casual Relationship Safely?
You should first work out whether you're ending a true casual arrangement, cancelling an accepted shift or dismissing someone from an ongoing role.
Before you send the text or take someone off the roster, run through this process.
Step 1: Check The Agreement
Read the termination, roster and shift cancellation clauses. If you promised notice, payment or a particular process, follow it unless you have tailored advice that says otherwise.
Step 2: Check The Roster History
Look at the last three to six months of work. Ask yourself:
- Were the hours regular?
- Did the employee work the same days each week?
- Were shifts offered one by one?
- Could the employee decline work in practice?
- Have you already offered future shifts?
If the pattern looks permanent, treat the situation more carefully and get employee or contractor advice before ending the relationship.
Step 3: Identify The Reason
If the reason is simply that there's no more casual work, say that. If the reason is performance, conduct or a complaint, use a fair performance management process before making a final decision.
Step 4: Communicate Clearly
Use simple wording. Avoid dramatic language. Confirm whether there are no further shifts available, whether an accepted shift is cancelled or whether employment is being terminated.
Step 5: Final Pay And Records
Make sure final pay is correct. This may include wages for hours worked, any lawful 8% annual holiday pay not yet paid, and any amounts owed under the Holidays Act 2003 or the employment agreement.
Here is a worked example.
Mike runs a cleaning business in Christchurch. Aroha has worked as a casual cleaner for four months. She has no set days, and Mike offers shifts through a group message. In the last month, Aroha accepted three shifts: 4 hours, 5 hours and 3 hours, at $25 per hour. There are no future shifts accepted.
Mike loses one client and doesn't need extra casual cover. He checks the agreement, which says there are no guaranteed hours and either side can stop offering or accepting casual work at any time, provided accepted shifts are honoured or cancelled under the shift cancellation clause.
Mike pays Aroha $300 for the 12 hours already worked, plus any holiday pay owed in the way the agreement and payslips require. He sends a short message confirming there are no further casual shifts available at this stage. On those facts, Mike is in a much safer position than if Aroha had been rostered every weekday for months.
Key Takeaways
- You may be able to end a genuine casual arrangement without notice if there are no accepted future shifts and no notice promise in the agreement.
- The real work pattern matters more than the label. Regular, ongoing hours can make a casual employee look permanent in practice.
- Casual employees still have rights under the Employment Relations Act 2000 and may raise a personal grievance within 90 days.
- Your casual employment agreement should clearly cover shift offers, cancellations, pay, leave and termination.
- Keep roster and pay records so you can show how the arrangement actually worked.
- If the reason involves conduct, performance or a complaint, use a fair process before ending the relationship.
If you'd like help with your casual employment contracts, rostering policies, shift cancellation wording or ending a casual arrangement safely, you can reach us at 0800 002 184 or team@sprintlaw.co.nz for a free, no-obligations chat.
Drafted by Taylor, Sprintlaw's AI, and overseen by Alex Solo. How we write
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