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eCommerce Articles

Expert articles and practical legal guides on ecommerce for new zealand businesses.

Dunedin eCommerce Legal Help: Contracts Checklist

Dunedin eCommerce Legal Help: Contracts Checklist

Running an online store from Dunedin? Here are the key contracts, policies and compliance steps to put in place before you launch or scale.

11 November 2026
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Subscription Box Terms And Conditions In NZ

Subscription Box Terms And Conditions In NZ

Launching a subscription box? Clear terms can help you manage recurring payments, cancellations, substitutions, delivery issues and refund obligations in New Zealand.

10 November 2026
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Website Terms Of Use For Tauranga Businesses

Website Terms Of Use For Tauranga Businesses

Launching an online business in Tauranga? Here is what your website terms should cover so your site, checkout and customer process are clear from day one.

10 November 2026
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Preorder Terms NZ: Checklist For Product Launches

Preorder Terms NZ: Checklist For Product Launches

Taking payment before stock arrives? Clear preorder terms can help you manage delays, refunds, stock shortages and launch promises without confusing customers.

10 November 2026
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Can Your Online Store Have A No Refund Policy?

Can Your Online Store Have A No Refund Policy?

A no refund policy can feel protective, but it can mislead customers if it overrides their rights. Here's how to write online returns terms that actually work.

8 November 2026
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Do I Need An Affiliate Marketing Contract In NZ?

Do I Need An Affiliate Marketing Contract In NZ?

Setting up an affiliate programme? Here's how clear terms can protect your commissions, brand use, disclosures and exit rights from day one.

8 November 2026
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Marketplace Terms And Conditions Checklist NZ

Marketplace Terms And Conditions Checklist NZ

Launching a marketplace? Your terms need to cover buyers, sellers and your platform so fees, cancellations, complaints and liability are clear from day one.

8 November 2026
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Wholesale Terms And Conditions Template For NZ Brands

Wholesale Terms And Conditions Template For NZ Brands

Onboarding retailers is exciting, but your wholesale terms should be clear before stock goes out. Here is what NZ brands should cover to protect cash flow and brand control.

1 November 2026
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Online Alcohol Store Terms And Licence Checklist

Online Alcohol Store Terms And Licence Checklist

Selling alcohol online in New Zealand can be a great ecommerce opportunity, but your licence, checkout terms, age checks and delivery rules need to line up.

1 November 2026
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How Much Does It Cost To Draft Business Terms?

How Much Does It Cost To Draft Business Terms?

Budgeting for business terms? Here is what affects the cost in New Zealand, from simple service terms to ecommerce, wholesale and subscription terms.

31 October 2026
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Product Recall Checklist For Online Stores

Product Recall Checklist For Online Stores

Need to manage a product recall for your online store? Here is a practical New Zealand checklist covering customer notices, refunds, suppliers and recall records.

30 October 2026
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Returns Policy For Subscription Boxes In New Zealand

Returns Policy For Subscription Boxes In New Zealand

Running a subscription box in New Zealand? Your returns policy needs to cover damaged goods, refunds, cancellations and change-of-mind requests clearly.

29 October 2026
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Payments Privacy Policy For Subscription Businesses

Payments Privacy Policy For Subscription Businesses

Running subscriptions means handling account and billing data every month. Here's how your privacy policy can explain payments clearly and comply with NZ privacy law.

29 October 2026
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Is Price Gouging Illegal In New Zealand?

Is Price Gouging Illegal In New Zealand?

Raising prices during high demand is not automatically illegal in New Zealand. The key is to keep your pricing, surcharges and refund terms clear and honest.

29 October 2026
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Fair Trading Act Checklist For Online Stores

Fair Trading Act Checklist For Online Stores

Launching a product page or promotion? Use this practical Fair Trading Act checklist to check your claims, prices, reviews, delivery promises and returns wording.

28 October 2026
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Website Terms And Conditions For Booking Platforms

Website Terms And Conditions For Booking Platforms

Running a booking platform? Your terms need to cover more than website use. Get clear on cancellations, no-shows, refunds, providers and platform liability.

28 October 2026
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Privacy Act 2020 Checklist For Ecommerce Stores

Privacy Act 2020 Checklist For Ecommerce Stores

Running an online store means customer data moves through checkout, marketing tools, couriers and cloud platforms. Here is how to check your privacy setup properly.

28 October 2026
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Marketplace Terms For Second-Hand Goods Platforms

Marketplace Terms For Second-Hand Goods Platforms

Building a second-hand marketplace? Your terms should clearly separate platform, seller and buyer responsibilities, especially around condition, authenticity and payments.

25 October 2026
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Website Terms For Online Fitness Challenges

Website Terms For Online Fitness Challenges

Selling a high-volume online fitness challenge? Your website terms can help manage health risks, refunds, content access, subscriptions and community behaviour.

24 October 2026
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Do You Need A Chargeback Clause For Your Online Store?

Do You Need A Chargeback Clause For Your Online Store?

Chargebacks can be costly for online retailers. Here is how clear terms, refund processes, proof of delivery and consumer law obligations fit together.

24 October 2026
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Holding Company In NZ For eCommerce Brands

Holding Company In NZ For eCommerce Brands

Thinking about a holding company for your eCommerce brand? Here is how NZ founders can separate trade marks, stock, cash and supplier risk without overcomplicating things.

22 October 2026
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Website Terms For Online Course Marketplaces

Website Terms For Online Course Marketplaces

If you run a course marketplace, ordinary education terms usually won't be enough. Your terms need to manage students, creators, fees, refunds, IP and platform rules.

22 October 2026
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Website Terms For Online Fitness Coaches

Website Terms For Online Fitness Coaches

Selling fitness programmes online? Your website terms can set clear rules around results, health risk, digital access, cancellations and refunds.

22 October 2026
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Online Course Terms For Coaching Businesses

Online Course Terms For Coaching Businesses

Selling an online course or coaching programme? Your terms can help you manage refunds, protect your content and set clear rules for your community.

21 October 2026
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