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If your business offers goods and operates online in New Zealand, you may be considering offering delivery services as well.
A Delivery Service Agreement is essential for businesses that carry out logistics and delivery services in New Zealand, as it will both protect and strengthen your business arrangements.
For instance, if you are a delivery business that picks up books from a bookstore retailer and delivers them to customers or to other businesses across New Zealand, you’ll want to ensure you won’t be held responsible for damaged goods beyond your control, and that you’ll receive timely payment for your services.
If you are a customer, a Delivery Service Agreement will safeguard your deliveries, ensuring you are supplied correctly and on time. For example, if you are a florist, you’d need to ensure you receive certain flowers by a specific date for significant events such as weddings. A Delivery Service Agreement would be beneficial here, as you’d be able to include clauses that allow you the option of using another delivery service if there are delays — minimising disruption to your business operations.
What Is Included In A Delivery Service Agreement? How Do I Use It?
Our lawyers draft every Delivery Service Agreement to suit the unique context of New Zealand law, taking into account whether you are providing the delivery service or are the customer. They also include customised clauses regarding payment, liability, timeframes, termination, and how to handle disputes in accordance with New Zealand legal standards.
Delivery Service Agreements are accompanied by a job order form, allowing you to reuse your agreement for each customer within New Zealand.
Need Help?
We have assisted numerous online businesses in New Zealand and have helped both customers and delivery services with their contracts. Contact us at [email protected] or on 0800 002 184 to find out more in a free, no-obligation chat.
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