Customer Contracts with our legal team

The contents of your Customer Contract will vary depending on your business and the type of services or goods you provide. Typically, Customer Contracts include provisions that clearly set out what you’re selling, payment details, and other important protections and limitations specific to your business.

As a general guide, they might include:

• what services the customer will receive
• the customer’s obligations
• the business’s obligations
• payment information
• how liability issues are dealt with
• how disputes will be resolved
• how the contract can be terminated

Whatever goods or services your business provides, your Customer Contract should clearly set out what you are doing. When arrangements with your customers are not properly documented, disagreements that arise later can become costly and time-consuming.

A big part of business legals is preventing problems before they happen. Having a properly drafted Customer Contract that is tailored to your business is essential to helping limit your liability.

Submit an enquiry on this page or click 'Get started'. One of our legal consultants will review it within 1 business day and get in touch to understand what you need.

Your consultant will then email you a fixed-fee quote setting out the cost, scope and timing. If you're happy with it, you can accept the quote and sign our engagement letter online.

Once you've accepted, one of our Australian-qualified lawyers will work with you to complete your project. They'll contact you by email or phone if they need anything.

We work online, so we can help wherever you are in New Zealand. Our team works remotely, mainly from Australia.

Your work is done by our Australian-qualified lawyers, who hold Australian practising certificates and specialise in business law. None of them are New Zealand lawyers or hold a New Zealand practising certificate.

Sprintlaw NZ Limited is a legal consultancy, not a law firm, and is not regulated by the New Zealand Law Society. We don't act in court or tribunal matters, conveyancing (including leases and business sales) or other reserved areas of work. Communications with Sprintlaw are unlikely to be protected by legal professional privilege. We still keep everything confidential under our engagement letter.