The Consumer Guarantees Act and the Fair Trading Act are the main bodies of law that affect how a business operates in New Zealand.
You might be asking yourself: do I need to be speaking with a lawyer when it comes to how New Zealand consumer protection laws apply to my business?
During the course of a New Zealand Consumer Law Consultation, a Sprintlaw lawyer can give you verbal advice on whether a contract you are using with customers complies with New Zealand consumer protection laws.
A lawyer can advise you on how the Consumer Guarantees Act and the Fair Trading Act apply to your business, including advising on misleading and deceptive conduct laws, false advertising, and refund requirements.
Having a consult with a lawyer can make you aware of potential consumer issues that you might not have been aware of. For example, if you are in breach of the Commerce Commission in your dealings with customers, your business may be liable to pay fines. Understanding how your business can avoid breaching such rules is important to both protect your business and to provide a fair, positive customer experience.
What Do I Get As Part Of The Consumer Law Consult?
During the consult, an experienced Sprintlaw lawyer will be able to answer your New Zealand consumer protection law questions, and give you guidance on how it applies to your business or contract. It’s all done over the phone, so we can help you at any time, wherever you are in New Zealand!
To learn more, reach out to our friendly team at [email protected] or 0800 002 184 for a free, no obligations chat.
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