What legal documents do I need to run an online business?

If you're running an online business in New Zealand, there are key legal documents you'll need to have to protect your business from key risks. It will also help things run smoothly from the outset.

• Terms and Conditions: T&Cs are the terms users must agree to before they further engage with your business. This helps you monitor activity on your platform, limit your liability where necessary, and ensure all parties are on the same page regarding rights and responsibilities.
• Privacy Policy: businesses in New Zealand are required to have a Privacy Policy in place that is in line with the Privacy Act 2020. It should disclose how you intend to collect, store, and distribute your users' personal information.
• Cookie Policy: if you're collecting cookies for business purposes, it's also important that you disclose this to your users, as well as how you intend to store and collect this information.
• Supply Agreement: if you're working with suppliers, you'll need to have the details of your arrangement in writing. This can help limit the chance of a dispute arising, and can limit your liability for things that go wrong in the supply chain.