legal questions
Question
How do I comply with consumer protection laws when providing education and training services in New Zealand?
Answer
To comply with consumer protection laws for education and training services in New Zealand, ensure your marketing materials are honest and transparent. You must also provide accurate course details, costs, and refund policies. Misrepresentation can lead to penalties. The New Zealand Consumer Guarantees Act (CGA) and the Fair Trading Act provide guidelines on this. Always be open and clear with your clients and seek legal advice if unsure. Our legal professionals are here to guide education providers through their obligations in New Zealand.
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