legal questions
Question
How do I comply with consumer protection laws when selling products online?
Answer
When selling products online in New Zealand, adhere to the Consumer Guarantees Act and the Fair Trading Act. This means providing clear product descriptions, transparent pricing (inclusive of all taxes and fees), and a robust return and refund policy. Avoid misleading advertising and always honour warranties and guarantees. Regularly review your online business practices for compliance. Our firm can assist in ensuring your online sales methods are compliant.
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