legal questions
Question
What are the legal requirements for selling products online in New Zealand?
Answer
Online businesses in New Zealand are governed by the Consumer Guarantees Act 1993 (CGA) which requires accurate product descriptions, transparent pricing, and adherence to consumer rights. Businesses must also comply with the Privacy Act 2020 for customer data, and the Unsolicited Electronic Messages Act 2007 for electronic marketing. Secure payment processing, clear terms and conditions, and transparent refund policies are crucial. For cross-border sales, international regulations might apply. Our e-commerce legal experts can provide comprehensive guidance for online sellers.
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